LaDashia Foy
Opelika,AL
Summary
Caring Social Worker offering case management expertise with proven competence to quickly build trust and rapport with clients from diverse cultures. Highly adept at case planning and diagnosis management. Committed to achieving high-quality, cost-effective care for patients and families.
Overview
11
11
years of professional experience
Work History
Social Worker
Tallassee Community Hospital
Tallassee, Alabama
03.2022 - Current
- Documented case notes and maintained accurate client records consistently.
- Provided crisis intervention services during emergencies or urgent situations.
- Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
Assistant Teacher
The Growing Room
Auburn, AL
01.2020 - 03.2022
- Communicated regularly with parents, teachers and administrators.
- Maintained safe, educational environment for students during learning and free play time.
- Assembled instructional materials for children's projects and play-time.
Internship Student
Central Alabama Veterans Health Care System
Tuskegee, AL
08.2021 - 12.2021
- Completed thorough research into different topics and prepared reports detailing information obtained and relevant insights.
- Kept up with busy schedule of work and studies to maintain class standing and internship eligibility.
- Helped staff members with writing correspondence, restocking supplies and other administrative needs.
Inbound Sales Chat Representative
Afni Inc, Verizon
Opelika, AL
07.2020 - 01.2021
- Stayed up to date on company offerings, product inventories and industry trends to increase revenue and maintain customer satisfaction.
- Built trust and loyalty by maintaining professionalism while persuading customers.
- Applied good listening skills to determine customer preferences and financial limits.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Improved overall customer purchasing experiences to promote steady revenue.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Intern
Veteran Affairs
Tuskegee, AL
01.2020 - 03.2020
- Gathered data from market research surveys and entered information into computer system.
- Contributed to office reorganization to maximize productivity and support administrative efficiency.
- Delivered high-quality and compassionate treatment to all patients.
Front Line Worker
Arkal Automotive
Auburn, AL
11.2016 - 12.2016
- Supported front line in operational improvements and resolution of car part problems to deliver top-notch customer service
- Proactively identified and solved complex problems impacting operations management and business direction
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
Brand Representative
Alumni Hall
Opelika, AL
11.2014 - 11.2016
- Monitored all sales activity and assessed customer satisfaction with purchases
- Processed purchases using POS systems to complete cash and credit card transactions
- Replenished product stock to maintain appropriate levels and meet expected sales demands
Cashier
Party City
Opelika, Alabama
09.2014 - 11.2014
- Helped customers update accounts, sign up for new services and take advantage of special offers
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers
- Helped customers find specific products, answering questions and offering advice
Education
Master of Science - Social Work
Troy University
Troy, AL12.2021
Bachelor of Science - Social Work
Troy University
Troy, AL07.2020
Skills
- Case documentation
- Care coordination
- Team collaboration
- Active listening
- Safety planning
- Behavioral counseling
- Client documentation
Education and Training
other
<Enter your own>
Title:
Community Service
- Sold snow cones at youth football games
- Tutor children at after school program
- Communication skills
- Teaching skills
- Behavioral skills
Timeline
Social Worker
Tallassee Community Hospital
03.2022 - Current
Internship Student
Central Alabama Veterans Health Care System
08.2021 - 12.2021
Inbound Sales Chat Representative
Afni Inc, Verizon
07.2020 - 01.2021
Assistant Teacher
The Growing Room
01.2020 - 03.2022
Intern
Veteran Affairs
01.2020 - 03.2020
Front Line Worker
Arkal Automotive
11.2016 - 12.2016
Brand Representative
Alumni Hall
11.2014 - 11.2016
Cashier
Party City
09.2014 - 11.2014
Master of Science - Social Work
Troy University
Bachelor of Science - Social Work
Troy University