Professional Summary
Overview
Work History
Education
Skills
Timeline

LADAYA RITTER

Northern Burlington County Regional High School
Pemberton,NJ
28
years of professional experience

Dedicated and detail-oriented professional with over 15 years of experience in school safety, administrative support, customer service, and operations management. Proven ability to handle confidential information, support daily school functions, and maintain efficient workflows. Respected for reliability, professionalism, and commitment to creating a safe and organized environment for students and staff.

Work History

Security Monitor

1 Year 11 Months
Northern Burlington County Regional High School | 09.2024 - Current
  • Monitor surveillance systems to ensure safety and security across school premises.
  • Assist with enforcing safety protocols and maintaining a secure environment for students, staff, and visitors.
  • Respond to and report incidents promptly, following established procedures.
  • Collaborate with administrators and local authorities to address safety concerns.
  • Support event security and crowd management as needed.

School Safety Agent

15 Years 3 Months
New York City Police Department, School Safety Division | 06.2009 - 09.2024
  • Patrolled and inspected designated school areas and grounds to maintain order and safety.
  • Monitored camera systems and controlled facility access points.
  • Followed scanning procedures to identify and restrict entry of prohibited items or individuals.
  • Provided assistance to sick or injured persons and coordinated with emergency services as needed.
  • Prepared detailed incident reports to document safety-related events.

Direct Support Professional

1 Year 1 Month
Sevita Health | 12.2022 - 01.2024

provides community-based care for individuals with intellectual or developmental disabilities. Duties include assisting with daily living activities (bathing, meals,housekeeping), administering medications, and helping participants reach personal or behavioral goals while integrating into community.

Janitorial Cleaner

1 Year 2 Months
NYCSSS | 09.2021 - 11.2022
  • Cleaned and maintained classrooms, offices, and common areas to ensure a sanitary environment.
  • Stocked, sanitized, and inspected restrooms and facilities.
  • Reported maintenance issues and safety concerns to supervisors.

Quality Control Technician

10 Years 2 Months
Time Warner Cable | 06.1999 - 08.2009
  • Maintained accurate warehouse inventory and internal reporting systems.
  • Managed incoming and outgoing packages with detailed recordkeeping.
  • Performed administrative duties including database entry, filing, faxing, and phone communication.

Dispatcher / Customer Service Representative

2 Years
Time Warner Cable | 01.1999 - 01.2001
  • Handled inbound customer calls and resolved billing issues.
  • Dispatched field personnel and tracked work orders to ensure service completion.
  • Promoted company services while maintaining strong customer relationships.

Education

High School Diploma

High School of Humanities | New York, NY | 01-1996

Skills

School Safety & Public Security Procedures
Administrative & Clerical Support
Customer Service & Communication
Incident Reporting & Documentation
Surveillance Monitoring & Safety Protocols
Conflict Resolution & Team Collaboration
Data Entry
Filing & Office Management

Timeline

Security Monitor

Northern Burlington County Regional High School
09.2024 - CurrentRead More

Direct Support Professional

Sevita Health
12.2022 - 01.2024Read More

Janitorial Cleaner

NYCSSS
09.2021 - 11.2022Read More

School Safety Agent

New York City Police Department, School Safety Division
06.2009 - 09.2024Read More

Quality Control Technician

Time Warner Cable
06.1999 - 08.2009Read More

Dispatcher / Customer Service Representative

Time Warner Cable
01.1999 - 01.2001Read More

High School of Humanities

High School Diploma
Read More
LADAYA RITTER