Desired Job Title
Assistant Store ManagerGrocery Associate/ Zone LeadStock/Sales AssociateBaby Sitting and Dog WalkerWork Type
Full TimeLocation Preference
RemoteOn-SiteLocation: Reseda, CaliforniaWoodland Hills, CA
Open to relocation: Yes
Open To Work
Ladaysha Spencer
Reseda,California
Work Preference
Summary
Results-driven Assistant Store Manager with experience in leading teams and driving sales growth. Expertise in inventory management and visual merchandising, thriving in fast-paced environments. Proven success in optimizing store operations and enhancing customer experience while meeting strategic goals.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Assistant Store Manager
Amazon Fresh
Woodland Hills, California
01.2024 - Current
- Assisted in managing daily store operations and team member schedules to optimize workflow and enhance service delivery.
- Supervised team, delivering ongoing training to uphold service excellence and improve customer interactions.
- Trained new staff on customer service and operational procedures to ensure seamless integration into team.
- Resolved customer inquiries and complaints to ensure high satisfaction levels.
- Oversaw merchandising standards to enhance store presentation and customer experience.
- Monitored sales trends to adjust stock levels for optimal performance.
- Completed walk-throughs to direct team members in correcting issues affecting store professionalism.
- Ensured compliance with safety regulations throughout the store premises.
Grocery Associate/ Zone Lead
Amazon Fresh
Woodland Hills, USA
06.2020 - 01.2023
- Acted as training ambassador for one year, improving team knowledge and skills.
- Led kitchen paleo front end and center store operations, enhancing overall customer experience.
- Assisted in opening all Amazon Fresh stores across LA County, ensuring smooth launch processes.
- Executed planograms and work orders accurately, ensuring compliance with store layout standards.
- Demonstrated expertise in front-end register customer service and POS systems.
- Managed shipments and stocked shelves efficiently to ensure product availability.
Stock/Sales Associate
Hollister Topanga
Woodland Hills, USA
08.2017 - 01.2021
- Handled shipments and stocked merchandise, maximizing product availability for customers.
- Operated register, ensuring accurate transactions and minimizing wait times.
- Maintained store operations, promoting positive customer experiences.
Baby Sitting and Dog Walker
01.2015 - 07.2017
- Cared for neighbors' children during evenings and weekends.
- Led daily walks for neighbors' dogs, ensuring adherence to exercise routines.
- Facilitated consistent exercise for dogs in various weather conditions, promoting their physical health.
- Observed and addressed dog behavior during walks, enhancing their safety and comfort.
- Communicated with pet owners about dog needs and preferences before walks.
Jamie Cakes
01.2015 - 07.2017
- decorated cakes
Education
High School Diploma -
El Camino Real High School
Woodland Hills, CA06-2017
Some College (No Degree) - Business
Los Angeles Pierce College
Woodland Hills, CASkills
- Quick learning
- Energetic and organized
- Interpersonal skills
- Detail-oriented multitasking
- Customer service excellence
- Training and team management
- Store operations oversight
- Effective communication
- Retail operations expertise
- Scheduling coordination
- Leadership and team building
- Customer experience enhancement
- Problem-solving
Certification
Safety Food Handler Certification
Timeline
Assistant Store Manager
Amazon Fresh
01.2024 - Current
Grocery Associate/ Zone Lead
Amazon Fresh
06.2020 - 01.2023
Stock/Sales Associate
Hollister Topanga
08.2017 - 01.2021
Baby Sitting and Dog Walker
01.2015 - 07.2017
Jamie Cakes
01.2015 - 07.2017
High School Diploma -
El Camino Real High School
Some College (No Degree) - Business
Los Angeles Pierce College