Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Work Availability
Timeline
Generic

Ladeesha Talley

Pinehill,NJ

Summary

Seasoned Program Coordinator with broad-ranging expertise in operations management and financial administration. Highly skilled in overseeing budget planning and championing strategic visions. Committed to driving teams toward success and sustaining organizational missions.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Program Coordinator Supervisor

Hollydell School
Sewell, NJ
03.2020 - 11.2022
  • Organized and managed program development from conception through successful execution
  • DDD knowledge
  • Administrative skills/ word, excel and spreadsheet proficient
  • ISP Documentation/Implementations executed
  • Addressed various internal and external client questions and concerns regarding, billing, status, services, and personal needs
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of policies and services and creating welcoming, positive experiences
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones
  • Managed over 20 staff schedules and assignments to handle programming demands
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise
  • Tracked and reported expenses accurately to manage program budgets
  • Transportation coordination and management.

Senior Direct Support Professional & Behavioral SP

Hollydell School
Sewell, NJ
07.2007 - 11.2022
  • Implemented physical therapy to support individuals improvement in muscle tone, range of motion and injury recovery
  • Developed rapport to create a safe and trusting environment for care
  • Encouraged and supported individuals to participate in recreational and leisure activities to promote social interactions and reduce loneliness
  • Supervised daily activities and provided assistance to over 20 staff members
  • Provided daily support to individuals with intellectual and developmental disabilities.
  • Organized and facilitated recreational activities, such as sports, music, art, dance, and theater.
  • Documented progress notes on a daily basis to track changes in behavior or medical condition.
  • Responded appropriately to challenging behaviors using de-escalation techniques.
  • Assisted individuals in learning and developing new skills.
  • Reported changes in client condition to administrators, facilitating nursing intervention.
  • Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
  • Built strong and trusting rapport with clients and loved ones.
  • Contributed to case reviews of client status and progress.

Education

High School Diploma -

Skills

  • Customer service satisfaction
  • Word & Excel proficiency
  • Hiring and recruitment knowledgeable
  • ISP/IHP/IEP knowledge/EMR SYSTEMS
  • DDD knowledge/Case Management
  • Staff/Program management
  • Strategic planning and Management
  • Office Administration
  • Staff Evaluations Development
  • Facility Management
  • Scheduling Proficiency
  • Project Management
  • Staff education and training
  • Creative problem solving
  • Multi-line phone talent

Certification

  • First Aid Certification
  • CPR Certification
  • Medication Certification
  • CDL "C" Passenger Endorsement

Accomplishments

Leadership honors in team management.

Affiliations

Introduced Urban gardening.

Orchestrated and executed multiple forms of activities, Example: Turned program into a functional carnival.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Program Coordinator Supervisor

Hollydell School
03.2020 - 11.2022

Senior Direct Support Professional & Behavioral SP

Hollydell School
07.2007 - 11.2022

High School Diploma -

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Ladeesha Talley