Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Prosperous Job Title with proven track record of delivering outstanding customer service and creative solutions to drive sales and profitability. Skilled in developing pricing and promotions and responding to customer inquiries and feedback. Passionate about delivering quality products and services to customers and developing lasting relationships. Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CNA - Certified Nursing Assistant
Colfax nursing and rehabilitation center
Colfax, LA
06.2020 - Current
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Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Reduced patient stress levels through effective communication and active listening skills.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Documented patient information and care activities in electronic health record.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Facilitated personal hygiene management, feeding and ambulation.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Helped patients complete range of motion exercises to prevent loss of function during care.
Prevented cross-contamination by cleaning and sterilizing equipment.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Supported needs of Number+ residents under long-term care.
Transported patients between rooms and appointments or testing locations.
Upheld infection control and prevention policies across different patient-facing areas.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Followed directions of licensed nurses to administer medications and treatments.
Delivered high-quality care to Type patients in hospital facility.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Built rapport with patients and families, providing emotional support during difficult times.
Assisted nurses with wound care procedures ensuring proper healing processes took place.
Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
Educated patients and family members on best home care practices for healing and recovery.
Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
Online Sales Representative
Walmart
Alexandria, LA
10.2018 - 05.2020
Enhanced customer satisfaction by providing timely and accurate responses to inquiries and concerns.
Boosted online sales by developing and implementing effective digital marketing strategies.
Trained new hires on company policies along with selling techniques specific to our products, ensuring consistent sales team performance.
Generated detailed sales reports to track performance metrics over time, informing future strategy adjustments as necessary.
Increased repeat customers through personalized follow-up communications and targeted promotions.
Regularly updated product inventory, ensuring availability of best-selling items for prompt customer delivery.
Education
High school diploma -
Tioga High School
Ball, LA
05.2018
Skills
Behavioral health
Patient Care
Vital Signs
Caregiving
Dementia care
Critical Care Experience
Home Care
CPR
Vital signs
Care plans
Home health
Hospital experience
Compassionate communication
Maintaining confidentiality
Complex Problem-Solving
Reliable team player
Dementia and Alzheimer's knowledge
HIPAA Compliance
Collecting vital signs
Bedside manner
Compassionate
Patient Lifting
End of life care
Patient-focused care
Electronic Charting
Compassionate caregiver
Geriatric Care
Medical terminology knowledge
Supporting personal needs
Documenting behaviors
Responding to emergencies
Inpatient Care
Maintaining privacy
Patient Assessments
Healthcare ethics
Patient Management
Activity Planning
Database Administration
CPR Certification
CNA Certification
Time Management
Online Marketing
Social media proficiency
Inventory Monitoring
CRM software expertise
Sales management
Salesforce
Online Advertising
Attention to Detail
Problem-solving abilities
Excellent Communication
Organizational Skills
Effective Communication
Adaptability and Flexibility
Decision-Making
Retail knowledge
Task Prioritization
Interpersonal Skills
Professionalism
Problem-solving aptitude
Sales expertise
Shipping management
Discount negotiation
Certification
CNA, April 2018 to Present
CPR Certification, April 2018 to Present
BLS Certification, April 2018 to Present
State Tested Nursing Assistant, August 2022 to Present
CNA - Certified Nursing Assistant/CMT at The Healthcare Resort of Kansas CityCNA - Certified Nursing Assistant/CMT at The Healthcare Resort of Kansas City