Summary
Overview
Work History
Education
Skills
Timeline
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Ladesta Woodson

129 Odyssey Turn ,GA

Summary

Dynamic operations leader with a proven track record at Goss Hall Systems, excelling in team leadership and problem-solving. Enhanced employee performance through tailored training programs and achieved consistent sales growth at Discount Tire. Committed to fostering a positive workplace atmosphere while ensuring compliance and operational efficiency.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Discount Tire
04.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Cultivated constructive interactions with team members to enhance workplace atmosphere.
  • Boosted satisfaction rates through immediate complaint handling.
  • Specialized in recruitment, interviewing, hiring and onboarding of new employees.
  • Streamlined training for newcomers, promoting efficient acclimatization to job responsibilities.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.

Manager of Operations

Goss Hall Systems
01.2020 - 04.2022
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Streamlined operational processes by implementing efficient workflow management strategies.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Developed training programs for new employees, ensuring high level of competence and quick adaptation to their roles.

Assistant Manager

Sprint
01.2018 - 01.2020
  • Conducted routine audits on reconciliations minimizing errors and discrepancies.
  • Assisted clients by identifying needs and staying informed about consumer trends.
  • Boosted profit margins using strategic promotional campaigns.
  • Organized consistent discussions enhancing transparency between teams and executives.
  • Enhanced workforce satisfaction through acknowledgment of exceptional achievements.

Education

Chattanooga State Community College
Chattanooga, TN

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Customer relations
  • Problem-solving
  • Staff supervision
  • Staff training and development
  • Employee scheduling
  • Operations management

Timeline

Assistant Manager

Discount Tire
04.2022 - Current

Manager of Operations

Goss Hall Systems
01.2020 - 04.2022

Assistant Manager

Sprint
01.2018 - 01.2020

Chattanooga State Community College
Ladesta Woodson