Ladia Crabbe
Summary
Detail-oriented Postal professional skilled in completing accurate and timely delivery of mail pieces and parcels. Proficient in electronic scanner operation to monitor and track letter and package progress. Offering 18 years of industry experience, including expertise in local routes and postal regulations. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
City Letter Carrier
United States Postal Service, USPS
Brooklyn, NY
10.2005 - Current
- Maintained professional and effective public relations with customers and community members.
- Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
- Adhered to postal regulations and maintained knowledge of commonly used products and procedures.
- Used portable electronic scanner to track parcels and record tracking progress.
- Acquired customer signature for registered and insured mail.
- Collected mail from distribution and prepared in sequence for efficient delivery.
- Furnished customers with postal information, change-of-address cards and other postal forms.
- Collected customs charges, postage due and C.O.D. payments.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Furnished customers with postal information and provided change of address information and other related postal forms.
- Delivered various types of mail on routes according to strict timelines.
- Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
- Scanned labels on letters or parcels to confirm receipt.
- Collected outgoing mail from homes and businesses to deliver to post office for processing.
Education
Some College (No Degree) - Liberal Arts And General Studies
Kingsborough Community College of The City University of New York
Brooklyn, NYSkills
- Route Planning
- Mail Sorting
- Insured Mail Procedures
- High-Priority Mail
- Reliable & Trustworthy
- Planning & Organizing
- Friendly, Positive Attitude
- Good Work Ethic
- Critical Thinking
- Conflict Resolution
- Problem Resolution
- Microsoft Office
- Team Management
- People Skills
- Customer Service
- Organizational Skills
- Active Listening
- Training & Development
Timeline
City Letter Carrier
United States Postal Service, USPS
10.2005 - Current
Some College (No Degree) - Liberal Arts And General Studies
Kingsborough Community College of The City University of New York