LaDon Jones
Summary
Dynamic and detail-oriented delivery professional with extensive experience at Amazon Flex. Proven track record in route planning and package handling, ensuring timely deliveries and high customer satisfaction. Strong problem-solving abilities and attention to detail have fostered lasting customer relationships and enhanced operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Courier Contractor
Amazon Flex
12.2022 - 04.2025
- Delivered packages efficiently across designated routes, ensuring timely service and customer satisfaction.
- Managed route planning using Amazon Flex app to optimize delivery schedules and reduce delays.
- Maintained vehicle cleanliness and operational readiness to comply with safety standards and regulations.
- Collaborated with support teams to troubleshoot issues and ensure seamless package handling.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Communicated with dispatch and customers for accurate delivery information.
- Delivered packages to customer doorsteps and business offices.
- Verified package information to check for accuracy and completeness.
- Developed strong relationships with customers through effective communication and problem resolution skills.
Food Delivery Driver
Uber Eats
07.2017 - 11.2022
- Delivered food orders efficiently, ensuring timely arrival to improve customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times and reduce fuel consumption.
- Communicated effectively with customers to confirm order details and handle inquiries or issues.
- Adhered to safety protocols while handling food items, ensuring compliance with health regulations.
- Collaborated with team members to streamline delivery processes and enhance operational efficiency.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Food Delivery Driver
Postmates
08.2017 - 11.2020
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Adapted quickly to new technology and apps for efficient order tracking and delivery.
- Developed strong customer base through efficient and reliable service.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
Education
High School Diploma -
Old Dominion Christian High School
Kosciusko, MS05-1997
Certificate - Welding
Attala County Vocational
Kosciusko, MS09-1998
Skills
- Package handling
- Deadline oriented
- Route planning
- Problem-solving
- Attention to detail
- Decision-making
Certification
Machinist certification
Welding Certification
Timeline
Courier Contractor
Amazon Flex
12.2022 - 04.2025
Food Delivery Driver
Postmates
08.2017 - 11.2020
Food Delivery Driver
Uber Eats
07.2017 - 11.2022
High School Diploma -
Old Dominion Christian High School
Certificate - Welding
Attala County Vocational