Summary
Overview
Work History
Education
Skills
Certification
Timeline
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LaDon Jones

Summary

Dynamic and detail-oriented delivery professional with extensive experience at Amazon Flex. Proven track record in route planning and package handling, ensuring timely deliveries and high customer satisfaction. Strong problem-solving abilities and attention to detail have fostered lasting customer relationships and enhanced operational efficiency.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Courier Contractor

Amazon Flex
12.2022 - 04.2025
  • Delivered packages efficiently across designated routes, ensuring timely service and customer satisfaction.
  • Managed route planning using Amazon Flex app to optimize delivery schedules and reduce delays.
  • Maintained vehicle cleanliness and operational readiness to comply with safety standards and regulations.
  • Collaborated with support teams to troubleshoot issues and ensure seamless package handling.
  • Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
  • Communicated with dispatch and customers for accurate delivery information.
  • Delivered packages to customer doorsteps and business offices.
  • Verified package information to check for accuracy and completeness.
  • Developed strong relationships with customers through effective communication and problem resolution skills.

Food Delivery Driver

Uber Eats
07.2017 - 11.2022
  • Delivered food orders efficiently, ensuring timely arrival to improve customer satisfaction.
  • Navigated routes using GPS technology to optimize delivery times and reduce fuel consumption.
  • Communicated effectively with customers to confirm order details and handle inquiries or issues.
  • Adhered to safety protocols while handling food items, ensuring compliance with health regulations.
  • Collaborated with team members to streamline delivery processes and enhance operational efficiency.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.

Food Delivery Driver

Postmates
08.2017 - 11.2020
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Collaborated with restaurant staff to confirm order accuracy before delivery.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Adapted quickly to new technology and apps for efficient order tracking and delivery.
  • Developed strong customer base through efficient and reliable service.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.

Education

High School Diploma -

Old Dominion Christian High School
Kosciusko, MS
05-1997

Certificate - Welding

Attala County Vocational
Kosciusko, MS
09-1998

Skills

  • Package handling
  • Deadline oriented
  • Route planning
  • Problem-solving
  • Attention to detail
  • Decision-making

Certification

Machinist certification

Welding Certification

Timeline

Courier Contractor

Amazon Flex
12.2022 - 04.2025

Food Delivery Driver

Postmates
08.2017 - 11.2020

Food Delivery Driver

Uber Eats
07.2017 - 11.2022

High School Diploma -

Old Dominion Christian High School

Certificate - Welding

Attala County Vocational