Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
References
Generic

LaDonna Beard

Clarksville,TN

Summary

Customer Service , Patient service, representative , Medical claims ladonnab55@icloud.com 615-880-0728 Clarksville, Montgomery LaDonna Beard Profile Trained experience in health care sector ranging from administrative to financial responsibility. Motivated, energetic, and reliable under pressure. Estabished strong problem resolution skills. Demonstrated ability to function as a team player as well as working independently to achieve objectives.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

18
18
years of professional experience

Work History

Psr

Everise
10.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Schedule specialty medication for pt and any other questions they may have and showing empathy, understanding, calling mod getting refills, contacting pt for scheduling there medication for the month.

Dsp

Superior Caregiver
05.2023 - 09.2023
  • Helped clients work towards their goals and dreams they are wanting to fulfill, with all the positivity and support needed to reach their goals.
  • Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments.
  • Implemented new floor assignments based on evaluation of staffing requirements,
  • Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments.
  • Provided behavioral/emotional support and supervision for those with dementia, alzheimers, physical and intellectual disabilities.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Provides direct care and planning for daily activities, education, appointments, therapy, and medical administration and assistance for seven displaced youth.

Personal driver

Uber
03.2018 - 06.2023

Patient Account Representative

Extended, healthcare
09.2015 - 08.2016

Patient accounts representative

Express
05.2015 - 09.2015
  • Responsible for a variety of office/clerical tasks relating to claims processing; contacts patients and responsible parties to resolve past-due accounts; investigate account status and initiates collection
  • As well workers are the health care professionals incharge of processing patient data such as treatment records and related insurance information
  • Medical insurance billers and coders are tasked with coding a patient's diagnosis along with a request for payments from the patient's insurance company
  • Call patient for collection.

Patient account Representative

Wood
08.2014 - 02.2015
  • I would provides total medical office support including check-in, check-out and medical records functions
  • Manage the reception of patients within the office and by telephone
  • Obtains patient insurance and demographic information, collects co-pays, schedules new and return appointments

Cnt

Suncrest Home Health
06.2007 - 02.2012
  • Collaborated with patients while using a transfer/gait belt.
  • Delegated perineal care duties to other CNA's.
  • Advocated high level of care and comfort for each patient.
  • Consulted patients while dressing weak arms and legs.
  • Accurately fielded and recorded patient information.
  • Maintained compassion and positive relations with patients

Activities Assistant

Mayfield nursing home
04.2009 - 04.2010
  • Supervised and coordinated work activities of personnel.
  • Provided one-on-one assistance with activities for those who needed it.
  • Tracked resident demographics and preferences in order to develop enjoyable activities plans.

Education

Nashville
11.2013

Kaplan Career college, Assistant , Anthem Career College
Nashville
05.2009

Diploma -

Hillsboro High School
etc, Nashville
07.2001

Nashville
07.1997

high school diploma -

05.1997

Skills

  • Leadership Skills 5/5
  • Microsoft Excel 5/5
  • Leadership 5/5
  • Ability to Multitask 5/5
  • Communication 5/5
  • Effective Time Management 5/5
  • Adaptability 5/5
  • Fast Learner 5/5
  • Computer Skills 5/5
  • Ability to Work Under Pressure 5/5
  • Microsoft Office 5/5
  • Ability to Work in a Team 5/5
  • Communication Skills 5/5
  • Customer Service 5/5
  • Courses
  • Conflict Resolution
  • Team Management
  • Critical Thinking
  • Interpersonal Communication
  • Organization
  • Project Planning
  • Leadership
  • Recordkeeping
  • Decision-Making
  • Analytical
  • Team Building
  • Active Listening
  • Time Management
  • Calm Under Pressure
  • Problem Resolution
  • Organization and Time Management
  • Basic Math
  • Communication

Additional Information

  • including treatments or tests, pre-certify any test or admission as required by insurance, monitor and distribute inbound and outbound documentation whether electronic or paper format.

Timeline

Psr

Everise
10.2024 - Current

Dsp

Superior Caregiver
05.2023 - 09.2023

Personal driver

Uber
03.2018 - 06.2023

Patient Account Representative

Extended, healthcare
09.2015 - 08.2016

Patient accounts representative

Express
05.2015 - 09.2015

Patient account Representative

Wood
08.2014 - 02.2015

Activities Assistant

Mayfield nursing home
04.2009 - 04.2010

Cnt

Suncrest Home Health
06.2007 - 02.2012

Kaplan Career college, Assistant , Anthem Career College

Diploma -

Hillsboro High School

high school diploma -

References

References References available upon request

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LaDonna Beard