LaDonna Reid
Henderson,NV
Summary
Dedicated and detail oriented Corrections Officer seeking to transition into an Internal Affairs Detective role, bringing a strong foundation in institutional operations, policy compliance, and ethical accountability. Committed to conducting thorough, impartial investigations that uphold integrity, transparency, and public trust.
Overview
12
12
years of professional experience
Work History
Corrections Officer
City Of Las Vegas
Las Vegas, NV
08.2023 - Current
- Monitored inmate behavior to maintain safety and security within facility.
- Conducted regular inspections of living quarters and common areas for contraband.
- Administered and documented disciplinary actions in accordance with facility policies.
- Peer Support, facilitates effective peer support for individuals in crisis, resulting in improved emotional well-being. Maintained high standards of professionalism and upheld officer privacy throughout interactions.
- Implemented conflict resolution techniques to de-escalate tense situations, promoting a safe environment for all individuals.
- Monitored inmate movements throughout the facility, ensuring safety and preventing unauthorized access to restricted areas.
- Collaborated with fellow officers, maintaining open communication channels for effective teamwork in a high-stress environment.
- Performed routine cell searches with attention to detail, uncovering hidden contraband items that posed potential risks to facility safety.
- Improved inmate behavior by implementing consistent disciplinary protocols and proactively addressing potential conflicts.
- Honor Guard, perform ceremonial duties.
Evidence Technician
City Of Las Vegas
Las Vegas, NV
05.2022 - 08.2023
- Collected, preserved, and documented evidence in accordance with forensic protocols.
- Maintained chain of custody for all collected evidence to ensure integrity and reliability.
- Collaborated with law enforcement personnel to assist in crime scene investigations and evidence recovery.
- Managed operation of specialized equipment for evidence analysis and processing, ensuring adherence to safety standards.
- Reduced backlog of unprocessed evidence by consistently prioritizing tasks based on urgency and importance.
- Enhanced accuracy of case files by meticulously documenting all evidence received, examined, and released.
- Maintained secure chain of custody for all items by diligently following established protocols for handling and transferring evidence.
- Safeguarded the integrity of sensitive materials by maintaining proper temperature controls within storage facilities, eliminating potential contamination risks.
- Facilitated accurate record-keeping through diligent use of computerized systems designed for tracking evidence movement throughout its lifecycle.
- Carried out laboratory examinations and analysis submitted by law enforcement and examiners.
Air Force Reserve
Air Force
Las Vegas, NV
05.2021 - 05.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Construction, operated heavy machinery and tools to complete construction tasks efficiently.
- Collaborated with team members to ensure safety compliance on job sites.
- Conducted regular inspections to identify and address potential hazards.
Customer Service Representative
Centene
Pasadena, CA
06.2020 - 05.2022
- Resolved customer inquiries regarding policy details and claims processing.
- Executed management of high call volume, prioritizing professionalism and empathy while maintaining thorough attention to detail in all customer interactions.
- Responded to customer requests for products, services, and company information.
- Handled sensitive customer information with discretion, adhering to strict data privacy regulations at all times.
- Consistently met or exceeded performance goals related to both sales targets and customer service metrics.
- Guided customers with the proper mental health and substance abuse referrals that were needed whether it being outpatient or inpatient.
- Facilitated warm call transfers for individuals in crisis requiring immediate mental health interventions.
Army Aviation Operations Specialist
Army National Gaurd
Brooklyn, NY
06.2014 - 05.2021
- Coordinated aviation logistics and support operations for flight missions, ensuring mission readiness.
- Developed and maintained flight schedules, optimizing resource allocation and operational efficiency.
- Analyzed safety protocols and compliance measures, enhancing risk management strategies within aviation operations.
- Transmitted flight plans and arrival reports to flight and air traffic control centers.
- Maintained flight logs on incoming and outgoing flights and individual flights.
- Handled emergency situations calmly under pressure, coordinating swift resolutions that prioritized safety and minimized potential consequences.
Education
Criminal Justice
Citrus College
Glendora, CANursing Science
Queensborough Community College
Oakland Gardens, NYSkills
- Attention to detail
- Professionalism & accountability
- Effective verbal communication
- Policy enforcement
- File and record maintenance
- Strong ethical standards
- Leadership qualities
- Crisis management
- Discretion and confidentiality
Timeline
Corrections Officer
City Of Las Vegas
08.2023 - Current
Evidence Technician
City Of Las Vegas
05.2022 - 08.2023
Air Force Reserve
Air Force
05.2021 - 05.2023
Customer Service Representative
Centene
06.2020 - 05.2022
Army Aviation Operations Specialist
Army National Gaurd
06.2014 - 05.2021
Criminal Justice
Citrus College
Nursing Science
Queensborough Community College