LaDwina Barlow
Reidsville,NC
Summary
Dynamic professional with extensive experience at REAL Crisis Intervention, excelling in community outreach and employee training. Proven track record in crisis management and leadership development, fostering collaborative team environments. Adept at enhancing customer engagement and implementing effective HR strategies, driving organizational success through strong interpersonal skills and logical reasoning.
Overview
10
10
years of professional experience
Work History
Cell Team Associate
Sturm Ruger & Co. Inc.
Mayodan, NC
02.2024 - Current
- Inspected product quality prior to packaging and shipment.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Hand-assembled needed parts with bolts and screws.
Personnel/Victim Services Director
REAL Crisis Intervention
Greenville, NC
07.2020 - 12.2022
- Directed recruitment, selection and hiring processes.
- Supported leadership and employee relations by responding to requests, grievances and other issues or needs.
- Evaluated training needs and oversaw training programs.
- Created and implemented HR strategies and initiatives aligned with business objectives.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Provided hands-on and proactive leadership to community services staff.
Mobile Crisis Worker, QP
Integrated Family Services
Greenville, NC
07.2019 - 07.2020
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Offered counseling and stabilization support to reintroduce calm in crisis situations.
- Handled crisis situations with exceptional tact, enacting best possible interventions for service and support.
- Developed safety plans to minimize crisis risk and intervene with specific procedures.
- Applied abilities in techniques like active listening and collaborative problem-solving to make positive impact.
Supervising Crisis Counselor
REAL Crisis Intervention
Greenville, NC
03.2015 - 07.2019
- Completed opening and closing duties to facilitate business operations.
- Assisted upper management with daily operations to meet standards of service and quality.
- Resolved customer complaints and reported issues to senior management.
- Collaborated with team members to improve performance and implement training updates.
- Coordinated shift workers for inventory receiving, auditing and restocking.
Education
Bachelor of Arts - Social Work
East Carolina University
Greenville, NC05.2015
Skills
- Proficient in Customer Engagement
- Community Outreach
- Strong Interpersonal Skills
- Dedicated Professionalism
- Collaborative Team Development
- Logical Reasoning Skills
- Leadership Development
- Employee Training
Timeline
Cell Team Associate
Sturm Ruger & Co. Inc.
02.2024 - Current
Personnel/Victim Services Director
REAL Crisis Intervention
07.2020 - 12.2022
Mobile Crisis Worker, QP
Integrated Family Services
07.2019 - 07.2020
Supervising Crisis Counselor
REAL Crisis Intervention
03.2015 - 07.2019
Bachelor of Arts - Social Work
East Carolina University
Similar Profiles
ROBERT BARTLEYROBERT BARTLEY
Machine Operator/Painter at Sturm Ruger & Co. Inc.Machine Operator/Painter at Sturm Ruger & Co. Inc.
Austin WhiteAustin White
Fabricator at Sturm Ruger & Co. Inc.Fabricator at Sturm Ruger & Co. Inc.
Ryan BergRyan Berg
Supply Chain Intern at Sturm, Ruger & CoSupply Chain Intern at Sturm, Ruger & Co