Lae Thongthap
Woodbury,MN
Summary
OBJECTIVE: To further my experience and knowledge with a career that would offer opportunity for advancement
Overview
22
22
years of professional experience
Work History
Banquet Server/Bartender on Call
DoubleTree by Hilton Minneapolis Airport
01.2023 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Banquet Server/Bartender on Call
Courtyard by Marriott
02.2019 - Current
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Arranged linens and table settings according to seating plan and event theme.
Banquet Server/Bartender on Call
Sheraton Woodbury
02.2014 - Current
- Worked closely alongside kitchen staff to ensure accurate meal
- Demonstrated flexibility by adapting quickly to changes in event schedules or guest requirements on short notice.
- Promoted a positive work environment through effective communication with fellow staff members and supervisors.
- Balanced multiple responsibilities
- Delivered outstanding customer service with attention to detail and anticipation of guests'' needs.
Banquet Captain
CROWNE PLAZA AiRE MSP AIRPORT - MALL OF AMERICA
10.2002 - Current
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
- Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
- Enhanced guest satisfaction by overseeing banquet operations and ensuring smooth execution of events.
Education
612 627-2323 Minneapolis, MN 55409 -
Some College (No Degree) - Computers
Normandale Community College
BloomingtonGraduate - Aviation Management
Washburn High School
Minneapolis, MN06-1998
Skills
- Speak Laotian,Thai, English
- Proper food handling
- Food service
- Punctual and reliable
- Guest relations
- Customer service
- Cash handling proficiency
- Time management
- Special dietary accommodations
- Hospitality service expertise
- Cooking
- Attention to detail
Education and Training
AREA OF College Preparatory Curriculum Program STUDY: - 4 years: English, Science and Social Studies - 3 years: Math (Pre-Algebra, Geometry, Advanced Algebra And Trigonometry) Aviation/Aerospace Magnet - Aviation Algebra - Aviation Orientation - History Aviation - Aviation Internship - Aerospace Science - Fundamentals of Aviation/Aerospace - Aircraft Design - Ham Radio 1, 2.
Interests
HONORS & , Varsity soccer, Honor Roll, Coached in 1999 winter season for
ACTIVITIES: Central Lutheran Church Basketball Team, Scholarship from
Winston/Wallon and caddy in U.S Curtis Cup team
Timeline
Banquet Server/Bartender on Call
DoubleTree by Hilton Minneapolis Airport
01.2023 - Current
Banquet Server/Bartender on Call
Courtyard by Marriott
02.2019 - Current
Banquet Server/Bartender on Call
Sheraton Woodbury
02.2014 - Current
Banquet Captain
CROWNE PLAZA AiRE MSP AIRPORT - MALL OF AMERICA
10.2002 - Current
612 627-2323 Minneapolis, MN 55409 -
Some College (No Degree) - Computers
Normandale Community College
Graduate - Aviation Management
Washburn High School
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