Travis Jones
Chicago,IL
Summary
Guest-oriented Banquet Server, Bartender and Event Planner/Coordinator passionate about serving guests well, while exceeding expectations. Strong history of exceptional service in a variety of hotels and events. Expertise in anticipating guest needs, maintaining food and beverage inventory and suggestive selling. Dedicated to providing fast, professional and attentive service to all guests.
Overview
13
13
years of professional experience
2
2
Certification
Work History
On-Call Banquet Server/Bartender
Prime & Provisions, DineAmic Steak
Chicago, IL
10.2021 - Current
- Arranged linens and table settings according to seating plan and event theme.
- Adjusted service based on customer requests and kitchen readiness.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Banquet Server/Banquet Bartender
Loews Chicago Hotel
02.2015 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
- Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
- Displayed enthusiasm and promoted tailored service to guests, successfully increasing referrals and repeat business.
On-Call Banquet Server/Banquet Bartender
Langham Chicago Hotel
07.2013 - Current
- Maintained guest satisfaction with timely table check-ins to assess food and beverage needs.
- Arranged linens and table settings according to seating plan and event theme.
- Adapted service based on guest requests/dietary restrictions and kitchen readiness.
On-Call Banquet Server/Banquet Bartender
JW Marriott Chicago
11.2014 - 01.2016
- Set up bar for operation, obtained cash bank and stocked service bar.
- Polished glassware, bussed tables and removed debris to keep guest areas fresh and clean.
- Took guest orders and capitalized on opportunities to upsell.
On-Call Banquet Server/Banquet Bartender
Trump International Hotel Chicago
08.2010 - 09.2014
- Served appetizers, entrees and refilled beverages for multiple types of events.
- Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
- Applied excellent organizational and multitasking abilities to handle simultaneous guest, team and business needs while avoiding unnecessary delays or errors.
Education
Bachelor of Science - Landscape Architecture & Urban Planning
University Nevada Las Vegas
Las Vegas, NV06.2009
Skills
- Elegant food plating and Buffet displays
- Responsible Alcohol Service
- Liquor, Beer and Wine Knowledge
- Health Codes Compliance
- Attending multiple customers
- Engaging personality
- Beverage preparation
- Fluency in English
Certification
BASSET certification
ServSafe certification
Timeline
On-Call Banquet Server/Bartender
Prime & Provisions, DineAmic Steak
10.2021 - Current
Banquet Server/Banquet Bartender
Loews Chicago Hotel
02.2015 - Current
On-Call Banquet Server/Banquet Bartender
JW Marriott Chicago
11.2014 - 01.2016
On-Call Banquet Server/Banquet Bartender
Langham Chicago Hotel
07.2013 - Current
On-Call Banquet Server/Banquet Bartender
Trump International Hotel Chicago
08.2010 - 09.2014
Bachelor of Science - Landscape Architecture & Urban Planning
University Nevada Las Vegas
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