Laeticia Goldberg
Celina,TX
Summary
Strong Working Skills, Self Starter, Motivated & Energetic Quick to adapt to necessary requirements.
Overview
24
24
years of professional experience
Work History
Licensed Field Underwriter
Senior Life Insurance Company
Celina, TX
08.2025 - Current
- Assessed client needs to provide tailored insurance coverage options.
- Conducted comprehensive risk assessments to inform underwriting decisions.
- Collaborated with agents to streamline application processes and improve efficiency.
- Reviewed policy applications for accuracy and compliance with company standards.
Licensed Customer Service Representative
FPS Insurance Co.
Frisco, TX
02.2010 - 07.2025
- Assisted customers with inquiries regarding products and services
- Resolved customer complaints efficiently, ensuring satisfaction
- Maintained up-to-date knowledge of company offerings and promotions
- Processed transactions accurately through point-of-sale systems
Administration Supervisor
ACSIA
Boynton Beach, FL
05.2002 - 01.2010
- Supervised daily administrative operations, ensuring compliance with organizational policies and procedures.
- Developed and implemented efficient office workflows to enhance productivity and streamline processes.
- Trained and mentored junior staff, fostering a collaborative work environment and building team capabilities.
- Managed scheduling, resource allocation, and conflict resolution to support organizational objectives effectively.
Education
Bachelor of Science - Engineering Mechanics
University of Houston
Houston, TXSkills
Certified Translator - Bilingual English & Spanish
- Policy analysis
Languages
English
Native or Bilingual
Certification
Notary Public
Timeline
Licensed Field Underwriter
Senior Life Insurance Company
08.2025 - Current
Licensed Customer Service Representative
FPS Insurance Co.
02.2010 - 07.2025
Administration Supervisor
ACSIA
05.2002 - 01.2010
Bachelor of Science - Engineering Mechanics
University of Houston