Laeticia Raad
Gainesville,FL
Summary
Hardworking employee with customer service, multitasking, and problem solving abilities. Devoted to giving every customer a personalized and memorable experience.
Overview
2
2
years of professional experience
Work History
Games Attendant
Main Event
Wesley Chapel, FL
12.2024 - Current
- I managed all the games in the center and ensured their functioning and upkeep. The included regular deep cleaning and repair.
- I organized incoming inventory and maintained a well-stocked prize center. I ensured that the inventory was properly put away and labeled.
- I handled a cash register, a point redemption system, and a scheduling system to fulfill guests' needs throughout their whole experience.
- I also worked with multiple departments and with all the specialized parts of my department (sales, laser tag, prize associates, technicians, etc.).
Bowling Attendant
Main Event
Wesley Chapel, FL
01.2024 - 08.2025
- I welcomed guests and helped to curate a great experience by using suggestive selling to personalize and optimize their purchase.
- I handled a cash register, managed multiple waitlists, worked across programs (sales, scheduling, etc.), and answered guests' questions and concerns.
- I helped guests to their lanes, and worked with service staff to bus lane tables and prepare lanes for the next guests.
- I cooperated with team members in my department and worked closely with the kitchen, service, and sales staff.
Education
High School Diploma -
Sunlake High School
Land O' Lakes, FL06-2024
Bachelor of Arts - Political Science (Pre-Law)
University of Florida
Gainesville, FLSkills
- Quick learner
- Problem-solving abilities
- Teamwork
- Cash handling proficiency
- Suggestive sales techniques
- POS system operation
- Inventory management
- Table resetting
Timeline
Games Attendant
Main Event
12.2024 - Current
Bowling Attendant
Main Event
01.2024 - 08.2025
High School Diploma -
Sunlake High School
Bachelor of Arts - Political Science (Pre-Law)
University of Florida
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