Laetitia Borione
Miami Beach,FL
Summary
Well-rounded individual with, with over ten years of experience in sales, customer services and management. Multilingual person primed to leverage skills and excel in any job. Great work ethics, quick trust builder, problem solver, and communicator able to build rapport and interact effectively with diverse individuals in support of operational goals within fast-paced, collaborative business environment. Adaptable and personable in any environment.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Unbar cafe
10.2022 - 08.2023
- Marketing and Social media practices to reach out more people and gain a wider variety of new customer..
- Developed strategy to increase sales and drive profits.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Launched quality assurance practices for each phase of development
Sales Associate
Ashley Homestore Furniture
- Very familiar with CRM, Microsoft Dynamics platforms.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Built relationships with customers to encourage repeat business.
Fromagiere
L’Albatros Brasserie
01.2022
- Cheese Expert.
Server and Trainer/Teacher
Edwin’s Leadership Institute
- For the students graduating the leadership program for former convicted felons.
Waitress, Bartender, and General Assistant
Taste
- 2020
Assistant Manager, Training, Bartender
Bodega
01.2019 - 03.2022
- Hiring and training new employees, scheduling, inventory management, in charge of closing report and the register.
Hostess/ Playhouse Square
Republic Food and Drinks
Sales Representative
Michael Kors
- Great sales techniques, inventory management, and merchandising
Sale Assistant
Bonpoint
- Welcomed and advised clients with the highest level of customer service
- Built loyalty relationships with customers
- Worked on merchandising and products knowledge (clothing and cosmetic line)
- Maximized sales of the stores and helped to reach the monthly target
- Managed cash and payment system
- Inventory management and replenishment.
Sale assistant Internship
Hugo Boss Men
08.2013 - 08.2013
- Consulting international clients
- Merchandising.
Hostess
Florence Dorée - Events Management Company
01.2012
- Event coordination/Assistance of guest
Executive Assistant to the VP
N&W Global Vending
07.2010 - 08.2010
- Assigned and expected to execute weekly tasks
- Attended weekly meetings
- Preparation of presentation
- Provide information that is utilized in clients’ presentations.
Education
Bachelor of Business Administration- Management concentration -
Hult International Business School campus of London
Institut Bois Roberts- Angers, France
Skills
- Multi-Project Coordination
- Customer Relationship Building
- Problem solving
- Scheduling & Coordination
- Cross-cultural Team Collaboration
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), CXM
- Order Processing/ Inventory Control
- Merchandise Display
- Sales Training
- Excellent People Skills
- Customer Service
- Upselling/ Sales Development
Target Industries
MANAGEMENT, SALES, REAL-ESTATE, FASHION, DESIGN
Languages
English
Native or Bilingual
French
Native or Bilingual
Portuguese
Full Professional
Spanish
Professional Working
Timeline
Assistant Manager
Unbar cafe
10.2022 - 08.2023
Fromagiere
L’Albatros Brasserie
01.2022
Assistant Manager, Training, Bartender
Bodega
01.2019 - 03.2022
Sale assistant Internship
Hugo Boss Men
08.2013 - 08.2013
Hostess
Florence Dorée - Events Management Company
01.2012
Executive Assistant to the VP
N&W Global Vending
07.2010 - 08.2010
Sales Associate
Ashley Homestore Furniture
Server and Trainer/Teacher
Edwin’s Leadership Institute
Waitress, Bartender, and General Assistant
Taste
- 2020
Hostess/ Playhouse Square
Republic Food and Drinks
Sales Representative
Michael Kors
Sale Assistant
Bonpoint
Bachelor of Business Administration- Management concentration -
Hult International Business School campus of London
Institut Bois Roberts- Angers, France