LaFay Noble
900 Larch Circle NE #201, Palm Bay,FL
Summary
Dedicated professional with strong customer service and cash handling skills. Proven ability to maintain organization and enhance client satisfaction in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Frontline Clerk
McDonald's
Palm Bay, Florida
01.2026 - Current
- Greeted customers warmly and delivered friendly service, enhancing customer experience during busy shifts.
- Maintained cleanliness of dining area and kitchen to ensure a welcoming environment.
- Operated cash register accurately and handled customer transactions efficiently.
- Responded promptly to customer inquiries, resolving issues professionally to maintain satisfaction.
- Followed safety guidelines to ensure health standards were met during food preparation.
- Resolved customer complaints promptly and professionally.
- Ensured customer satisfaction by providing attentive service and addressing needs effectively.
Office Administrative Assistant
New Vision Behavioral Health Services
Las Vegas, Nevada
04.2021 - 07.2022
- Managed scheduling and appointments for clients and staff at behavioral health services.
- Maintained confidential client records and documentation to support compliance with privacy regulations.
- Coordinated communication between clients, therapists, and administrative staff to ensure seamless information flow.
- Processed incoming correspondence and routed inquiries to appropriate personnel promptly.
- Organized office supplies and ensured availability for daily operations consistently.
- Supported billing processes by verifying client information and insurance details accurately.
- Facilitated training sessions for new administrative staff on office procedures smoothly.
- Implemented filing systems to improve document retrieval speed and organization.
- Organized and maintained filing systems, both paper and electronic.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Created expense reports, tracked invoices, and processed payments.
- Processed incoming invoices for payment in a timely manner.
- Scanned physical documents and uploaded to encrypted databases for digital maintenance.
- Sorted mail daily for distribution throughout the organization.
- Directed clients and guests to correct departments, rooms, and staff members.
- Assisted with scheduling meetings and appointments for the office staff.
- Assisted in organizing events such as conferences or seminars.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Administrative Assistant
Nevada Department of Taxation
Las Vegas, Nevada
08.2018 - 11.2019
- Welcomed and greeted visitors warmly and notified staff of arrival of scheduled appointments.
- Performed general office duties, including answering multi-line phones, routing calls, and delivering messages to staff.
- Managed large sums of money for tax clients with attention to accuracy and trust.
- Delivered courteous and efficient customer service, enhancing client satisfaction.
- Performed daily cash drawer reconciliation to maintain financial accuracy.
- Sorted and distributed office mail.
- Recorded incoming shipments for the corporation.
Billing Clerk
Humble Hearts Behavioral Health Services LLC
Las Vegas, Nevada
06.2017 - 02.2018
- Processed and disbursed billing information.
- Communicated with relevant parties regarding account and billing issues.
- Created documentation regarding billing activities.
- Developed billing reports using Microsoft Word and Excel to ensure accurate record-keeping.
Banquet Server
Comfort Inn Suites
Bowie, Maryland
10.2006 - 12.2008
- Provided friendly personal service directly to the patrons using hotel banquet facility.
- Prepare room for dining by clothing tables, and setting decorations, condiments, candles, napkins, service plates, and utensils.
- Protect establishment and patrons by adhering to sanitation and safety policies.
- Responded to inquiries about food preparation processes and menu items.
General Office Clerk
Department of Social Services
Temple Hills, Maryland
07.2005 - 07.2007
- Organized, filed, and batched case records to ensure easy access and retrieval.
- Handled office tasks including filing, mailing, data entry, and copying to support daily operations.
- Provided timely and accurate distribution of case correspondence.
- Logged correspondence mail using data entry software.
- Answered and directed telephone calls to appropriate department areas, enhancing communication flow.
- Respond to customer inquiries in reference to the status of their case.
- Assist senior level workers with a wide range of projects to meet deadlines.
Education
High School Diploma -
Potomac High School
Oxon Hill, MD06-2005
Skills
- Customer service
- Cash handling
- Microsoft Office
- Frontline communication
- Record keeping
- Scheduling management
- Documentation accuracy
- Office organization
- Attention to detail
- Conflict resolution
Timeline
Frontline Clerk
McDonald's
01.2026 - Current
Office Administrative Assistant
New Vision Behavioral Health Services
04.2021 - 07.2022
Administrative Assistant
Nevada Department of Taxation
08.2018 - 11.2019
Billing Clerk
Humble Hearts Behavioral Health Services LLC
06.2017 - 02.2018
Banquet Server
Comfort Inn Suites
10.2006 - 12.2008
General Office Clerk
Department of Social Services
07.2005 - 07.2007
High School Diploma -
Potomac High School