Lafdi Matha
Jersey City
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Store Supervisor
Jollibee Newark
01.2025 - Current
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
Fellow
The Braven Accelerator
09.2024 - Current
- Developed workforce skills such as leadership, operating and managing, communicating and networking, working in teams, and problem-solving by completing a 14-week leadership and professional development course
- I designed a career roadmap by engaging in a 7-step process that required self-assessment and reflection, as well as role investigation and evaluation to determine the steps required to achieve career goals
- Collaborated with team to optimize workflow and achieve objectives.
Crew member, Crew trainer
Jollibee Hudson Commons
07.2022 - 01.2025
- Trained 3+ new employees in managing a cash register by showing them how it's done and the rules and procedures of managing a cash register
- Mentoring 3+ employees taking orders and giving them feedback on what they're doing which increased the store performance reviews
- Optimize great customer service by executing 100+ orders daily to ensure customers have the best experience in our store
Education
Bachelor of Science - Chemistry
Rutgers University
Newark, NJ05.2027
High School -
William L Dickinson High School
Jersey city, Nj06-2023
Skills
- Microsoft Word
- Excel
- Google Docs
- Time management
- Teamwork
- Customer service
- Inventory management
- Multitasking and organization
Accomplishments
- Participated in a Poetry Out Loud competition.
- Supervised team of 40 staff members.
Leadership Experience
The Braven Accelerator, Jersey City, NJ, Fellow, 09/24, Present, Developed workforce skills such as leadership, operating and managing, communicating and networking, working in teams, and problem-solving by completing a 14-week leadership and professional development course., I designed a career roadmap by engaging in a 7-step process that required self-assessment and reflection, as well as role investigation and evaluation to determine the steps required to achieve career goals.
Languages
French
Native or Bilingual
English
Native or Bilingual
Lingala
Native or Bilingual
Timeline
Store Supervisor
Jollibee Newark
01.2025 - Current
Fellow
The Braven Accelerator
09.2024 - Current
Crew member, Crew trainer
Jollibee Hudson Commons
07.2022 - 01.2025
Bachelor of Science - Chemistry
Rutgers University
High School -
William L Dickinson High School
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