Lafonso Barnes
Summary
Experienced Cybersecurity and IT Operations professional with 13 years of military service and over 3 years in enterprise systems support, network operations, and cybersecurity initiatives. Skilled in Active Directory administration, incident response, and secure IT practices. Holds Security+, Linux+, Cloud+, and CEH certifications and a Master of Science in Cybersecurity.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Information Technology Operations Supervisor / S6 NCOIC
AITEC – Army Interagency Training and Education Center (WVNG)
07.2025 - Current
- Led IT operations and communications support for multi-user enterprise environment, ensuring seamless connectivity and efficient service delivery.
- Managed network infrastructure and system administration while overseeing end-user support operations to maintain optimal system functionality.
- Supported cybersecurity initiatives by monitoring systems and implementing secure IT practices to safeguard network integrity.
- Managed Active Directory accounts for enterprise users.
- Troubleshoot network, hardware, software, and account-related issues.
Counter Drug Program Specialist (DDR)
West Virginia National Guard Counter Drug Program
03.2019 - 07.2025
- Collaborated with military personnel and local officials to align strategies and improve program effectiveness.
- Delivered educational briefings and coordinated outreach programs to enhance community awareness.
- Organized and maintained records and operational documentation to ensure compliance and support mission objectives.
Data Entry Clerk / Technical Support
DHHR
01.2022 - 04.2022
- Provided technical support for mobile devices, resolving user access issues promptly.
- Submitted and monitored IT service tickets to track and resolve technical issues efficiently.
- Maintained patient records, ensuring adherence to HIPAA regulations.
Customer Service Representative / Technical Support
AT&T
05.2014 - 06.2016
- Delivered technical support for mobile devices, addressing connectivity issues to enhance user experience.
- Diagnosed and resolved network and account-related issues, ensuring minimal disruption for users.
- Configured devices and guided users through troubleshooting steps to restore functionality.
Education
Master of Science - Cybersecurity
Marshall University
Huntington, WV 08.2022 - 05.2026
Bachelor of Education - Counseling
Marshall University
Huntington, WV 08.2004 - 12.2009
Skills
- IT Operations Management
- Cybersecurity Operations
- Incident Response
- Identity & Access Management (IAM)
- Security Compliance
- Network Administration
- System Administration
- Windows Administration
- Active Directory Administration
- IT Service Management
- Team leadership
Websites
Certification
- CompTIA Security+
- CompTIA Linux+
- CompTIA Cloud+
- Certified Ethical Hacker (CEH)
Clearance
Secret Security Clearance
Timeline
Information Technology Operations Supervisor / S6 NCOIC
AITEC – Army Interagency Training and Education Center (WVNG)
07.2025 - Current
Master of Science - Cybersecurity
Marshall University
08.2022 - 05.2026
Data Entry Clerk / Technical Support
DHHR
01.2022 - 04.2022
Counter Drug Program Specialist (DDR)
West Virginia National Guard Counter Drug Program
03.2019 - 07.2025
Customer Service Representative / Technical Support
AT&T
05.2014 - 06.2016
Bachelor of Education - Counseling
Marshall University
08.2004 - 12.2009