I appreciate the opportunity to interview with you and I am looking forward to the new possibilities this position holds I enjoy talking and meeting with new people I am a mother of two daughters I am very active in a healthy lifestyle including yoga , nutrition and self care
LaForest Jill
Sarasota,FL
Summary
Dynamic and detail-oriented professional with a proven track record at Sarasota Yacht Club, excelling in event planning and customer service. Adept at vendor negotiation and fostering positive client relationships, I bring strong organizational skills and creativity to ensure successful event execution and enhance overall guest experiences.
Multi-talented Event Staff versed in pre-event, event and post-event support. Personable, upbeat and focused on making events successful with efficient and organized support. Ready to apply [Number] years of experience and diverse skills to new role. I will be happy to join your school and support students to thrive in there environment
Overview
18
18
years of professional experience
Work History
Events Team Member
Sarasota Yacht Club
Sarasota, FL
06.2023 - Current
- Assisted in planning and executing events, ensuring seamless coordination of activities.
- Collaborated with team members to set up venues, including decorations and audio-visual equipment.
- Maintained inventory of event supplies, facilitating timely procurement and organization.
- Provided exceptional customer service by addressing inquiries and resolving issues during events.
- Trained new team members on event setup procedures and operational standards.
Office Administrative Assistant
Dr. Liang's Clinic Of Chinese Medicine And Acupuncture
Sarasota, FL
10.2021 - 01.2022
- Managed patient scheduling and appointment confirmations, ensuring optimal clinic workflow.
- Streamlined office supply inventory management, reducing costs and improving resource availability.
- Supported front desk operations by greeting patients and addressing inquiries, fostering a welcoming environment.
- Collaborated with healthcare practitioners to prepare treatment plans and follow-up care instructions for patients.
- Implemented improved filing systems for patient documentation, increasing retrieval speed and accuracy.
- Trained new administrative staff on office procedures and software tools, promoting a cohesive team environment.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Managed patient scheduling and appointment coordination to optimize office workflow.
- Handled sensitive patient information with utmost discretion, adhering to HIPAA guidelines at all times.
Receptionist/ Intern
Dr. Mark Mincolla
Cohasset, MA
09.2007 - 05.2009
- Greeted and assisted visitors, ensuring positive first impressions and efficient check-in procedures.
- Managed multi-line phone system, directing calls to appropriate staff members promptly.
- Maintained organized filing systems for documents, improving retrieval efficiency and accuracy.
- Scheduled appointments and meetings, coordinating availability among team members effectively.
- Assisted in maintaining office supplies inventory, facilitating timely reordering processes to avoid shortages.
- Provided administrative support for special projects, contributing to overall team productivity and project success.
- Maintained cleanliness of reception area, creating a welcoming atmosphere for visitors and employees alike.
- Assisted in event planning and coordination, ensuring successful execution of company functions.
- Handled sensitive information discreetly by adhering to strict confidentiality guidelines, ensuring client trust.
- Enhanced customer satisfaction by providing friendly and efficient service at the front desk.
- Streamlined office operations by maintaining organized filing systems and managing incoming and outgoing mail.
- Increased client retention through attentive listening, addressing concerns promptly, and offering solutions when applicable.
- Sat in on appointments and clearly explained Dr. Mincolla's herbal, nutritional and lifestyle recomendations
- Interned with Dr.Mincolla and began my own practice
Education
Master of Science - Health Sciences , Nutrition, And Herbology
East West College of Natural Medicine
Sarasota, FL04-2022
Associate Exercise And Health Science - Exercise And Health Science
Quincy College
Quincy, MA05-2007
Skills
- Strong organization
- Effective time management
- Vendor negotiation
- Event planning expertise
- Customer service focus
- Cultural sensitivity
- Event setup and breakdown
- Creativity and innovation
- Event planning
- Food and beverage experience
Interests
Timeline
Events Team Member
Sarasota Yacht Club
06.2023 - Current
Office Administrative Assistant
Dr. Liang's Clinic Of Chinese Medicine And Acupuncture
10.2021 - 01.2022
Receptionist/ Intern
Dr. Mark Mincolla
09.2007 - 05.2009
Master of Science - Health Sciences , Nutrition, And Herbology
East West College of Natural Medicine
Associate Exercise And Health Science - Exercise And Health Science
Quincy College