Lagentrius Johnson
Canton,OH
Summary
Dedicated maintenance service worker with experience in equipment upkeep and safety protocols. Skilled in effective communication and inventory management, contributing to seamless maintenance operations and fostering a safe workplace environment.
Overview
10
10
years of professional experience
Work History
Maintenance Service Worker
Metallus
Canton, OH
09.2025 - 01.2026
- Performed routine maintenance on equipment and facilities to ensure optimal functionality.
- Conducted inspections to identify safety hazards and maintenance requirements.
- Assisted in machinery and tool repairs based on supervisor instructions.
- Maintained cleanliness in work areas to promote a safe environment.
- Documented maintenance activities and communicated issues to management promptly.
- Collaborated with team members to complete maintenance projects efficiently.
- Adhered to company safety procedures while executing assigned tasks.
- Organized work area for efficient task completion.
Forklift Operator
Amazon
Las Vegas, Nevada
01.2021 - 10.2023
- Operated forklifts to efficiently transport goods throughout warehouse, ensuring timely delivery.
- Loaded and unloaded shipments, adhering to safety protocols to maintain operational compliance.
- Loaded pallets onto trailers in a timely manner for efficient shipment.
- Assisted in loading and unloading goods from trucks, containers, and railcars, facilitating smooth logistics operations.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Managed inventory movement using warehouse management systems effectively.
- Conducted regular inspections on equipment to ensure optimal functionality.
Customer Service Representative
Spectrum
Canton, OH
05.2016 - 03.2019
- Addressed customer complaints with professionalism and empathy to enhance service experience.
- Educated customers on product features and available service plans to facilitate informed decisions.
- Resolved complex service issues by collaborating with various departments to deliver effective solutions.
- Conducted follow-ups to ensure customer satisfaction following service interactions and inquiries.
- Assisted customers with billing inquiries and account management to streamline processes.
- Utilized probing questions to assess service needs and accurately document information in electronic systems.
- Engaged in effective communication to resolve service issues promptly, ensuring customer retention.
Education
High School Diploma -
Mckinley Senior High
Canton, OHSkills
- Equipment maintenance
- Preventive maintenance
- Tools repair
- Safety inspections
- Forklift operation
- Inventory management
- Attention to detail
- Effective communication
Timeline
Maintenance Service Worker
Metallus
09.2025 - 01.2026
Forklift Operator
Amazon
01.2021 - 10.2023
Customer Service Representative
Spectrum
05.2016 - 03.2019
High School Diploma -
Mckinley Senior High