Skilled medical transcriptionist with background in accurately transcribing complex medical records. Possess strong knowledge of medical terminology, anatomy, and healthcare practices, ensuring high-quality documentation. Adapt at managing confidential information with discretion and adhering to all legal and ethical guidelines. Contributed to enhancing patient care quality by providing prompt and precise transcription services, facilitating effective communication among healthcare professionals.
Overview
3
3
years of professional experience
Work History
Ophthalmic Scribe
Welch Eye Center
Greeley, CO
09.2024 - Current
Prepared specimens for analysis using appropriate safety procedures.
Followed HIPAA regulations at all times to ensure patient privacy was maintained.
Communicated effectively with other healthcare professionals regarding patient care plans and progress updates.
Scribe and document for the doctor.
Prepare examination rooms to provide all needed medications, forms, consents and educational materials.
Knowledge of ophthalmic terminology and equipment.
Ability to travel to all office locations and work with any doctor as assigned.
Contact Lens Technician
Welch Eye Center
Greeley, CO
09.2024 - Current
I have experience performing routine maintenance tasks on equipment used in contact lens fittings, including cleaning and disinfecting tools after each use.
I am adept at utilizing diagnostic equipment such as corneal topographers to assess the curvature of the eye for fitting purposes.
I have expertise in teaching patients how to insert, remove, clean, and care for contact lenses safely and effectively.
My technical skills include using computers to enter orders accurately into database systems.
Moreover, I am skilled at recognizing potential vision problems that require further evaluation by an optometrist or ophthalmologist.
I am familiar with various contact lens materials and can suggest products based on the patient's individual requirements.
Ophthalmic Technician
Welch Eye Center
Greeley, CO
08.2024 - Current
Performed comprehensive ophthalmic assessments, including visual acuity tests, refraction and tonometry measurements.
Conducted retinal imaging using fundus camera to capture digital photographs of the retina.
Applied drops to anesthetize, dilate or medicate eyes.
Checked condition of patients' eyes by observing pupils, muscle and visual acuity.
Obtained informed consent from patients prior to performing any ophthalmic examinations.
Set up and prepped for minor procedures by gathering sterile trays and maintaining sterile field.
Proficiently operated slit lamp biomicroscopy equipment to examine anterior segment structures of the eye.
Maintained accurate records of patient visits and test results in electronic medical record systems.
Administered diagnostic tests such as fluorescein angiography, pachymetry, OCT imaging and visual field testing.
Updated patient charts with current information about medications, allergies, immunizations and family history.
Demonstrated effective communication skills when interacting with patients regarding their vision concerns.
Ophthalmic Technician
Panorama Eye Care
Greeley, CO
12.2023 - 08.2024
Patient intake and workup, following standardized protocol
Patient counseling and education as needed
Awareness of patient flow issues and ability to maintain efficient clinical flow
Updates daily schedule by assessing no-shows and add-ins
Answers and returns phone calls and writes scripts as requested by physicians and other departments
Stocking and cleaning clinic as needed
Works within the confines of the team by assisting other departments with answers to questions, patient triage, etc
Maintains a professional demeanor, including dress and work conversation
Understands and solves patient complaints
Maintained accurate records of patient visits and test results in electronic medical record systems.
Administered diagnostic tests such as fluorescein angiography, pachymetry, OCT imaging and visual field testing.
Updated patient charts with current information about medications, allergies, immunizations and family history.
Front Desk Receptionist
Mountain View Eye Specialists
Fort Collins, Colorado
12.2021 - 12.2023
Created a training system for new hires
Managed office and doctor schedules
Submitted time cards for payroll
Managed employees PTO
Held monthly meetings
Provides backup for other Business Department supervisory staff as necessary
Works effectively and collaboratively within the department and across department lines to continuously improve and troubleshoot internal operational issues
Includes, but not limited to, issues that address patient flow, chart flow, patient satisfaction and employee training
Obtain 100+ pre-authorizations weekly using specific CPT and ICD-10 codes
Manage patient inquiries and appointments, which resulted in streamlined scheduling procedures resulting in reduced patient wait times and improved overall satisfaction
Facilitate smooth front desk operations by verifying insurance information and managing patient records, contributing to a seamless patient experience and error free billing process