Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Lai Saephan

Visalia,California

Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

9
9
years of professional experience

Work History

Store Manager

AutoZone
Exeter, CA
08.2013 - Current
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Approved regular payroll submissions for employees.
  • Supervised guests at front counter, answering questions regarding products.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates on product knowledge by using wide variety of training tools.

Education

High School Diploma -

Golden West High School
Visalia, CA
06.2008

Skills

  • Supply Ordering
  • Employee Training
  • Sales Tracking
  • Originality and Creativity
  • Cash Management
  • Customer Service
  • Sales Strategies
  • Management Team-Building

Timeline

Store Manager

AutoZone
08.2013 - Current

High School Diploma -

Golden West High School

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Lai Saephan