LAICEE HENIFIN
Longview,WA
Summary
OBJECTIVE EXPERIENCE Former business owner and psychology major with 15+ years of experience in working with people of all socioeconomic backgrounds. A proven record of accomplishment in being a productive multi-tasker with excellent communication skills (both written and verbal), punctuality, and a great work ethic. I am a fast learner and appreciate attention to detail. My education along with secretarial and business experience would make me a great fit for this position.
Overview
16
16
years of professional experience
Work History
Hair Stylist
Self-Employed
10.2007 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Recorded notes for future reference about customer preferences and services delivered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Provided emotional support and companionship to clients.
Education
Bachelor of Arts - Psychology And Criminal Justice
WASHINGTON STATE UNIVERSITY
Pullman, WA06.2024
Associate of Arts - Psychology
LOWER COLUMBIA COLLEGE
Longview, Wa12.2022
Skills
- Communication skills both verbal and written
- Excellent customer service skills
- Strong interpersonal skills
- Organizational skills
- Typing skills (59 WPM)
- Knowledge of computer software programs
- Confidentiality with clients
- Fast learner
- Completed the NCRC exam with gold and platinum scores
Additional Information
I have volunteer experience as an elected board member for a local youth sports organization. I have served 3 years as the secretary and am now serving my first year as the executive assistant. I was honored to be awarded with the "Volunteer of the Year" the past two consecutive seasons. My favorite part of my involvement with the organization is working with the families and helping to provide scholarships and equipment to those families who need some extra help. Keeping the kids of our community involved with their peers and helping them to feel like are a part of something is very fulfilling for me.
Timeline
Hair Stylist
Self-Employed
10.2007 - Current
Bachelor of Arts - Psychology And Criminal Justice
WASHINGTON STATE UNIVERSITY
Associate of Arts - Psychology
LOWER COLUMBIA COLLEGE
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