Laifeyett Brown
Charlotte,United States
Summary
Reliable professional with a background in public transportation, known for high productivity and efficiency in task completion. Skilled in route planning, safety protocol adherence, and customer service, ensuring smooth and timely operations. Excel using communication, problem-solving, and time management skills to enhance passenger satisfaction and operational success.
Overview
9
9
years of professional experience
Work History
Bus Driver
Charlotte Mecklenburg School
Charlotte, NC
06.2021 - Current
- Communicated effectively with parents regarding student transportation issues.
- Transported students to school in a timely manner while keeping assigned route schedule.
- Complied with district policies and procedures concerning student discipline.
- Prepared reports that stated total number of students, hours worked or mileage.
- Reported accidents, hazards or transportation delays using mobile two-way radios.
- Managed time efficiently so that routes are completed within allotted timespan.
- Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
- Developed positive relationships with students through friendly interactions.
- Followed all safety protocols when transporting students with special needs or disabilities.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Used navigation equipment and two-way radio while remaining focused on safety.
- Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
Airport Shuttle Driver
The Parking Spot
Charlotte, NC
05.2019 - 01.2025
- Communicated professionally with passengers and other staff members in person or over two-way radio systems.
- Answered questions and provided insight into local attractions and facility amenities.
- Collected fares or vouchers from passengers and made change or issued receipts.
- Drove shuttle buses, limousines or company cars to transport passengers.
- Deescalated verbal altercations and fights between passengers.
- Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.
- Responded promptly to customer inquiries about routes, schedules, fares.
- Maintained safe driving habits to protect property and general public on roadways.
- Checked condition of vehicle's tires, brakes or safety equipment to verify working order.
Security Officer
SOS Security Services
Charlotte, NC
02.2018 - 08.2020
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Responded to alarms and conducted investigations as required.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Monitored surveillance cameras and responded to suspicious activity.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Identified suspicious activity to determine appropriate response.
Stocker Associate
Walmart
Charlotte, NC
11.2015 - 05.2019
- Utilized inventory management system to complete bin audits, work inventory exceptions and correct shelf capacities.
- Assisted customers in locating desired items quickly and efficiently.
- Leveraged policies, data and resources to complete work assignments and priorities.
- Reported defective equipment immediately to management for repair or replacement.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Adhered to safety regulations while handling heavy merchandise loads.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
Education
High School Diploma -
West Charlotte High School
Charlotte, NC06.2016
Skills
- Attention to detail
- Problem-solving
- Customer service
- Scheduling adherence
- Adaptable to change
- Weather condition driving
- Map reading
- Safety-focused
- Team collaboration
- Traffic laws
- First aid
- Time management
- Air brake certification
- Safety practices
Timeline
Bus Driver
Charlotte Mecklenburg School
06.2021 - Current
Airport Shuttle Driver
The Parking Spot
05.2019 - 01.2025
Security Officer
SOS Security Services
02.2018 - 08.2020
Stocker Associate
Walmart
11.2015 - 05.2019
High School Diploma -
West Charlotte High School
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