Summary
Overview
Work History
Education
Skills
Timeline
Generic

LAILA ABBAS

Dearborn,MI

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. I am available to work part-time weekdays anytime after 1:30 pm until end work shift.

Overview

Work History

Dental Assistant/ Receptionist

Dr. Nidal Hammoud D.D.S
  • Worked as part of a 6 person team
  • Researched and responded to customer needs and concerns
  • Cleaned and maintained facility
  • Trained new staff members on company policy and procedures
  • Worked extended shifts at management's request
  • Assigned staff to assist patients
  • Rotated to various assignments and tasks based on need
  • Coordinated large scale projects and assignments
  • Assisted the dentist during 75% of treatment procedures

Receptionist

Care Dental
  • Organized and disassembled 20+ weekly operatory post-treatments
  • Managed infection control by preparing and sterilizing 100% of instruments and equipment
  • Coached patients with instructions for oral care following all dental treatment procedures
  • Effectively managed all front desk tasks and procedures to ensure proper office workflow
  • Acted as a liaison between dentists, hygienists, and patients
  • Discussed treatment plans with patients and scheduled appointments accordingly

Tutor

Educare Student Servies
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
  • Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.

Dental Assistant

Childrens Dental Care
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Educated parents on preventative measures such as proper brushing techniques, flossing habits, and nutritional choices that contribute positively to their child''s oral health.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Collaborated with dental team members for seamless coordination of care for pediatric patients.
  • Built rapport with young patients by engaging them in age-appropriate conversation during visits to alleviate anxiety or fear surrounding dental appointments.

Education

High School Diploma -

Ford High School
06.2024

Skills

  • Workplace Safety
  • Training and Mentoring
  • Equipment Operation
  • Fluent in Arabic
  • Customer Service
  • Cash Handling
  • Complaint Resolution
  • Order Preparation
  • Area and Facility Cleaning
  • Following Instructions
  • Organizing Work Stations
  • Team Building
  • Technical Support
  • Positive Attitude
  • Clear Communication
  • Continuous Development
  • Computer Skills
  • Safety Understanding
  • Willingness to Learn
  • Problem-Solving
  • Attention to Detail
  • Teamwork and Collaboration
  • Complex Problem-Solving
  • Flexible Schedule
  • Leadership Qualities
  • Time Management

Timeline

Dental Assistant/ Receptionist

Dr. Nidal Hammoud D.D.S

Receptionist

Care Dental

Tutor

Educare Student Servies

Dental Assistant

Childrens Dental Care

High School Diploma -

Ford High School

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LAILA ABBAS