Laila Combs
Fayetteville,GA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
1
1
year of professional experience
Work History
Stock Associate
Abercrombie & Fitch
Kennesaw, Georgia
11.2023 - Current
- Maintained accurate inventory records by regularly performing stock counts and audits.
- Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
- Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
- Assisted customers in locating products throughout the store.
- Processed customer purchases at checkout counter using cash register or point-of-sale system.
- Performed daily opening and closing procedures such as counting the contents of cash drawers and checking all equipment for proper functioning.
- Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
- Stored returned items in designated area according to company policy.
- Provided excellent customer service by responding promptly to inquiries regarding product availability, prices, features, benefits .
- Promoted store loyalty programs to shoppers upon check out process.
- Adhered strictly to established loss prevention policies while monitoring store activity for suspicious individuals or activities.
- Identified damaged goods upon receipt of shipment and reported them accordingly for returns or exchange purposes.
- Responded efficiently to complaints from customers about quality issues or other matters related to their shopping experience.
- Set up attractive visual displays in windows and on the sales floor.
- Managed online orders accurately by picking requested items from shelves within specified time frame.
- Cleaned work area periodically including sweeping floors and dusting shelves.
- Communicated with customers to answer questions.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Crew Team Member
kennesaw State University
Kennesaw, GA
02.2023 - 05.2023
- Provided excellent customer service at all times.
- Adhered to safety protocols when handling hazardous materials or working with heavy machinery.
- Collaborated with other crew members to complete tasks quickly and efficiently.
- Inspected equipment for proper functioning prior to use.
- Cleaned work areas regularly throughout shift.
- Followed orders of senior leadership with exacting accuracy in moment and without question.
- Drove team success by quickly completing assigned tasks.
Education
Bachelor of Science - Integrated Health Science
Kennesaw State University
Kennesaw, GA05-2026
High School Diploma -
Whitewater High School
Fayetteville, GA05-2022
Skills
- Product displays
- Customer Relationships
- Safety processes and procedures
- Safety methods
- Visual Merchandising
- Heavy Lifting
- Stock Rotation
- planning and organization
- active listening
- team building
- customer facing
- active listening
- customer service
Timeline
Stock Associate
Abercrombie & Fitch
11.2023 - Current
Crew Team Member
kennesaw State University
02.2023 - 05.2023
Bachelor of Science - Integrated Health Science
Kennesaw State University
High School Diploma -
Whitewater High School