Laila Cook
Bradenton,FL
Summary
I have just recently graduated from Paul Mitchel the School Sarasota, December 2025 and I am looking for an assistants position at a hair salon! I am well driven, hard working, and fast learning in any environment. I love working with others and learning new techniques that help me grow stronger in my skills. I am so eager to continue my journey in the hair world!
Overview
3
3
years of professional experience
Work History
Receptionist
Veterinary Medical Center at Lakewood Ranch
Bradenton, FL
05.2025 - Current
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Communicated effectively with clients regarding animal care services and clinic policies.
- Maintained accurate records of patient information and medical histories in electronic system.
- Provided exceptional customer service, addressing client inquiries and resolving concerns promptly.
Front Desk Associate
Bt on the Blvd
Sarasota, Florida
09.2024 - 05.2025
- Updated guest profiles in computer system as necessary following any changes or modifications made during reservation process.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
- Recorded guest comments or complaints, escalating to management for immediate resolution.
- Managed guest check-in and check-out procedures, reservations and payments.
Receptionist
Palma Sola Animal Clinic
Bradenton, FL
09.2022 - 08.2024
- Acted as the first point of contact for potential clients and scheduled and confirmed appointments for them
- Answered the phone, completed paperwork, and processed cash, check, and credit card transactions
- Greeted all customers with a friendly greeting, answered general questions, gathered information about the nature of their visit, and directed them to the appropriate offices
- Assisted customers in emergency situations with care, whether over the phone or in person
Education
Cosmetology - Cosmetology
Paul Mitchell The School, Sarasota
Sarasota, Florida12-2025
High School Diploma -
Florida Virtual School Flex 9-12
Orlando, FL05-2023
Skills
- Fast-Learning
- Strong Communication
- Computer Skills
- Organization and Sanitation Knowledge
- Verbal and written communication
- Positive and professional
- Tech-Savvy
- Recordkeeping and bookkeeping
- Braiding techniques
Timeline
Receptionist
Veterinary Medical Center at Lakewood Ranch
05.2025 - Current
Front Desk Associate
Bt on the Blvd
09.2024 - 05.2025
Receptionist
Palma Sola Animal Clinic
09.2022 - 08.2024
High School Diploma -
Florida Virtual School Flex 9-12
Cosmetology - Cosmetology
Paul Mitchell The School, Sarasota