Laila G. Chapman
SKyPAC
Bowling Green,KY
1
Language
4
years of professional experience
College student with excellent communication skills to work effectively in fast-paced environments.
Work History
Concessions Worker
3 Years 8 Months- Delivered exceptional service to each guest, including accurately documenting orders and preparing food items according to recipes.
- Cleaned and sanitized work surfaces regularly to minimize contamination risks.
- Followed strict health and safety guidelines to prevent food contamination and ensure customer safety.
To-Go Server
8 Months- Assembled orders for timely customer pickups.
- Ensured accurate order processing through attention to detail and menu knowledge.
- Delivered fantastic customer service to enhance guest satisfaction.
- Trained new staff on operational procedures and best practices for efficiency.
Sales Associate
1 Year 1 Month- Used POS system to scan customer purchases, calculate prices and process transactions.
- Supported cashiers and customers to locate products, confirm prices, and replenish stock.
- Embodied company mission and values through honesty, integrity and high-quality performance.
Team Member
6 Months- Made high-demand menu items and created great guest experiences.
- Accepted guest payments and made accurate change.
- Displayed positive and enthusiastic attitude with assignments and solid work ethic.
- Kept equipment and facilities sanitary by cleaning and washing dishes.
Education
High School Diploma
Skills
Cash handling
Order assembly
Sales and promotions
Reliability and responsibility
Integrity
Adaptability and flexibility
Reliable and responsible
Honest and dependable
Money management
Languages
Chinese (Mandarin)
Professional Working
Timeline
To-Go Server
Outback Steakhouse
11.2025 - 07.2026Read More
Sales Associate
Shoe Department Encore
10.2024 - 11.2025Read More
Team Member
Steak N Shake
03.2024 - 09.2024Read More
Concessions Worker
SKyPAC
12.2022 - CurrentRead More
South Warren High School
High School Diploma
Read More