Laila Sims
Taylor
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member/Trainer/Cashier
Taylors Burger Inc.
05.2023 - 05.2025
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
- Set positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Sales Associate/Cashier
Charlotte Russe Inc.
10.2021 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
No Degree - Psychology
Saginaw Valley State University
University Center, MI12-2027
Skills
- Health and safety regulations
- Work prioritization
- Cash handling
- Coaching and mentoring
- Outgoing personality
- Food safety understanding
- Stocking and receiving
- Goal oriented
- Customer service
- Excellent people skills
- Flexible schedule
Certification
- CITI Social & Behavioral Research Training - 26-Mar-2025 to 26-Mar-2028
Timeline
Crew Member/Trainer/Cashier
Taylors Burger Inc.
05.2023 - 05.2025
Sales Associate/Cashier
Charlotte Russe Inc.
10.2021 - 05.2023
No Degree - Psychology
Saginaw Valley State University
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