Laila Stafford
Federalsburg,MD
Summary
I am a motivated individual with a lot of potential. There is always going to be a negative that comes with each positive, but it is the management of that negative that really matters. I can overcome that and exceed. I try new things to figure out what is a good pathway for me and go from there. It is something that is essential to growing as a person. If I try hard enough, the hard work will pay off, hopefully having some support along the way.
Overview
2
2
years of professional experience
Work History
Chick-Fil-A Seaford
Mike Vonhof
11.2022 - Current
- Positions include: front counter, bagging, making milkshakes, making drinks, being outside taking orders, being outside taking payments, operating window, and cleaning dining room
- -(positions change daily)
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Reduced customer wait times by quickly operating customer window and sales register.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
Taylor's Produce
Matt Taylor
06.2023 - 09.2023
- Produce Stand Worker
- - Responsible for helping customers acquire produce needed, as well as handling payments for that exchange
- -Implemented customer service policies to create positive experiences and encourage repeat patronage.
- Field Worker
- -Responsible for sorting corn, picking fruits & vegetables to use at produce stand
Suicide Bridge Restaurant
Craig Cropper
12.2021 - 11.2022
- Worked in restaurant kitchen assembling food on trays and creating sides for meals
- Bussed and reset tables to keep dining room and work areas clean
- Used slow periods to restock supplies, ice, trays, and delivery bags
Education
High School Diploma -
North Dorchester High School
Hurlock, MD05.2024
Skills
- Customer Service
- Active Listening
- Dependable and Responsible
- Time Management
- Cash Handling
- Efficient
Timeline
Taylor's Produce
Matt Taylor
06.2023 - 09.2023
Chick-Fil-A Seaford
Mike Vonhof
11.2022 - Current
Suicide Bridge Restaurant
Craig Cropper
12.2021 - 11.2022
High School Diploma -
North Dorchester High School
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