Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laila Tawfik

Corona,CA

Summary

A hardworking and passionate job seeker with strong organizational skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Digital Team Lead

Walmart
08.2022 - 08.2023
  • Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Managed risks and mitigate potential issues through proactive planning, monitoring, and timely decision-making.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.

Cashier

Home Depot
06.2022 - 09.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Simplifying the checkout process for increased efficiency and reduced waiting times.
  • Greeted customers entering the store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Personal Shopper

Walmart
10.2020 - 08.2022
  • Shop, fill, and dispense online orders for our customers.
  • Saved clients time and effort by pre-selecting items for fitting sessions based on their preferences and requirements.
  • Expedited returns and exchanges process for clients, ensuring a hassle-free shopping experience.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Stower, Picker, and Packer

Amazon
10.2020 - 12.2021
  • Increased efficiency in stowing processes by implementing better organization and time management techniques.
  • Reduced errors in stowed items through meticulous attention to detail and adherence to company guidelines.
  • Enhanced workplace safety by maintaining a clean and organized work environment, minimizing accidents and injuries.
  • Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.

Education

Associate of Science - Early Childhood Education

Norco College
Norco, CA
01.2025

High School Diploma -

British Academy Language School
Egypt
09.2020

Skills

  • Schedule Management
  • Performance Monitoring
  • Diversity and Inclusion
  • Performance Improvement
  • Critical thinking
  • Time management
  • Customer focus
  • Organizational skills
  • Performance management
  • Emotional intelligence
  • Training and development

Timeline

Digital Team Lead

Walmart
08.2022 - 08.2023

Cashier

Home Depot
06.2022 - 09.2022

Personal Shopper

Walmart
10.2020 - 08.2022

Stower, Picker, and Packer

Amazon
10.2020 - 12.2021

Associate of Science - Early Childhood Education

Norco College

High School Diploma -

British Academy Language School
Laila Tawfik