Laila Washington
Detroit
Summary
Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Cashier
The Good Food Truck
09.2019 - Current
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Built relationships with customers to encourage repeat business.
Camp Counselor
The Boy Scouts Of America
01.2015 - 01.2022
- Ensured camper safety by closely monitoring activities and adhering to established protocols.
- Developed strong relationships with parents, providing regular updates on their child''s progress and addressing any concerns.
- Collaborated with fellow counselors to create a cohesive team environment conducive to a successful camp experience.
- Promoted personal growth among campers by encouraging independence, resilience, and problem-solving skills.
Juice Bar Employee/Cashier/Food Preparation Worker
Manna Juice Bar
07.2021 - 08.2021
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Greeted customers entering store and responded promptly to customer needs.
Student Mentor
Hope-Circles Mentorship Program
05.2021 - 06.2021
- Fostered a supportive learning environment by proactively addressing students'' concerns and challenges.
- Established strong relationships with students, building trust and open communication channels for ongoing support.
- Assisted in the development of effective study habits, leading to increased test scores and higher grades.
- Facilitated group study sessions to promote collaboration, peer mentoring, and knowledge sharing among students.
- Assisted mentees in setting realistic short-term goals that align with long-term ambitions increasing accountability in goal achievement.
Education
Bachelor of Arts - Psychology
Wayne State University
Detroit05.2027
Bachelor of Science - Dance
Wayne State University
Detroit, MI05.2027
High School Diploma -
Renaissance High School
Detroit, MI06.2023
Skills
- Strong Work Ethic
- Enthusiastic Customer Service
- Valuable Collaboration and Communication
- Leadership
- Accurate Computations
Timeline
Juice Bar Employee/Cashier/Food Preparation Worker
Manna Juice Bar
07.2021 - 08.2021
Student Mentor
Hope-Circles Mentorship Program
05.2021 - 06.2021
Cashier
The Good Food Truck
09.2019 - Current
Camp Counselor
The Boy Scouts Of America
01.2015 - 01.2022
Bachelor of Arts - Psychology
Wayne State University
Bachelor of Science - Dance
Wayne State University
High School Diploma -
Renaissance High School
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