Laila Wilson
Summary
Highly organized and reliable professional adept at managing multiple priorities with a positive attitude. Demonstrates a strong willingness to take on additional responsibilities to achieve team objectives. A collaborative team player eager to contribute and gain valuable experience while supporting collective success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Communications Intern
Minnesota Department Of Health
10.2022 - Current
- Worked in team environment to maintain high levels of productivity.
- Managing and updating website content to ensure accuracy, relevance, and alignment with organizational standards.
- Implementing and maintaining code in compliance with data retention policies and schedules to ensure proper data management and legal compliance.
- Gathered, organized and input information into digital database.
- Contributing to the planning, execution, and management of projects, ensuring alignment with project goals.
Medical Clinic Administrative Assistant
Plastic Surgery Specialist: Dr. Van Beek
06.2022 - 08.2022
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Conducted insurance verification, preauthorizations and managed patient charts.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Recreational Specialist
Minneapolis Parks & Recreation Board
06.2019 - 02.2020
- Scheduled events in recreation facilities and monitored facility conditions.
- Prepared reports for management regarding status and progress of recreational activities.
- Liaised with community organizations to promote recreational activities.
Public Relations Specialist
Educational Credit Management Corporation
08.2017 - 07.2019
- Organizing meetings with associates and partners.
- Developed and implemented social media strategy to increase engagement and reach new audiences.
- Developed brand media relations strategies that bolstered community awareness and knowledge.
Software Development Intern
Learning Technologies Media Lab
06.2018 - 08.2018
- Web-based application development, and tech-based instructing with University of Minnesota professors and graduates.
- Developed software for desktop and mobile operating systems.
- Inspected equipment, assessed functionality, and optimized controls.
Human Resources Administrative Assistant
Harvest Preparatory School
06.2017 - 08.2017
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Checked references for potential candidates.
Receptionist
Catholic Charities(Child Development Center)
08.2015 - 06.2017
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Associate of Science - Public Health
Saint Paul College
Saint Paul, MN12.2024
Associate of Arts -
Saint Paul College - A Community And Technical College
Saint Paul, MN07.2024
High School Diploma -
Cristo Rey Jesuit High School
Minneapolis, MN06.2019
Skills
- Prioritization
- Podcast Production
- Interpersonal and written communication
- Project Implementation
- Fundraising campaigns
- Web Analytics
- Internal Communications
- Media Communications
- Customer Service
- Event Coordination
- Relationship Building
- Crisis Management
Certification
LinkedIn Learning - Microsoft Teams Essential Training (2019)
LinkedIn Learning - Mastering Communications as a Leader
LinkedIn Learning - Master Microsoft Word
Languages
English
Native or Bilingual
Spanish
Limited Working
Russian
Elementary
Timeline
Communications Intern
Minnesota Department Of Health
10.2022 - Current
Medical Clinic Administrative Assistant
Plastic Surgery Specialist: Dr. Van Beek
06.2022 - 08.2022
Recreational Specialist
Minneapolis Parks & Recreation Board
06.2019 - 02.2020
Software Development Intern
Learning Technologies Media Lab
06.2018 - 08.2018
Public Relations Specialist
Educational Credit Management Corporation
08.2017 - 07.2019
Human Resources Administrative Assistant
Harvest Preparatory School
06.2017 - 08.2017
Receptionist
Catholic Charities(Child Development Center)
08.2015 - 06.2017
Associate of Science - Public Health
Saint Paul College
Associate of Arts -
Saint Paul College - A Community And Technical College
High School Diploma -
Cristo Rey Jesuit High School
LinkedIn Learning - Microsoft Teams Essential Training (2019)
LinkedIn Learning - Mastering Communications as a Leader
LinkedIn Learning - Master Microsoft Word
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