Laila Wright
Burbank
Summary
Positive and creative individual with strong passion for 3D animation and storytelling. Possesses solid foundation in animation principles and proficiency in industry-standard software like Maya and ZBrush. Capable of bringing imaginative concepts to life and creating engaging visual experiences.
Overview
4
4
years of professional experience
Work History
Cashier/Customer Service
Cool Bites
04.2024 - 11.2024
- Provided excellent customer service in store and by phone
- Processed credit cards and cash payment sales
- Prepped To-Go boxes and packaged orders
- Received and unpacked incoming inventory
- Assisted the kitchen staff with food prepping
Customer Service Representative - Temp
David's Bridal
02.2024 - 04.2024
- Provided excellent customer service in store and by phone
- Scheduled appointments and cancelations for prospective clients
- Prepared and packed items for shipping
- Prepared end of day reports for manager review to be filed
- Performed stock check and verified correct merchandise received
- Maintained organization throughout the store floor
Courtesy Clerk - Part-Time
Vons
09.2022 - 05.2023
- Returned items to correct shelf locations and arrange displays to promote sales
- Delivered exceptional customer service by leveraging extensive knowledge of products and services
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty
Customer Service Associate
Twinberry Associates LLC
08.2020 - 08.2021
- Completed clerical tasks such as filing, copying, and distributing mail
- Interacted with customers by phone, email to provide information
- Managed daily data entry and kept clerical information accurate and up-to-date
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty
- Delivered clerical support by handling a range of routine and special requirements
Sales Associate - Part-Time
Old Navy
10.2020 - 04.2021
- Organized racks and shelves to maintain store visual appearance
- Engaged with customers to promote specific merchandise
- Answered customer questions regarding sizing, accessories, and merchandise care
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Provided excellent customer service in store or by phone
Education
Bachelor of Arts - 3D Animation & VFX
New York Film Academy
Burbank, CA12.2023
Skills
- Team player
- Organization
- Administrative support
- Problem-solving skills
- Expert in Maya & ZBrush
- Character animation
- Proficient in Google Suites
- Virtual reality animation
- Visual effects
- Texturing techniques
Accomplishments
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Timeline
Cashier/Customer Service
Cool Bites
04.2024 - 11.2024
Customer Service Representative - Temp
David's Bridal
02.2024 - 04.2024
Courtesy Clerk - Part-Time
Vons
09.2022 - 05.2023
Sales Associate - Part-Time
Old Navy
10.2020 - 04.2021
Customer Service Associate
Twinberry Associates LLC
08.2020 - 08.2021
Bachelor of Arts - 3D Animation & VFX
New York Film Academy
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