Sarah Thompson
Graphic Designer
Kingsport,TN
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Graphic Design position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Cashier/Customer Service
Nearly Perfect Shoes
10.2022 - 12.2022
- Working with customers and helping them find the perfect shoes for them, or checking them out, or executing returns.
Graphic Designer
Smart Marketing
06.2022 - 09.2022
- Developed creative design for print materials, brochures, banners and signs.
- Met with customers to present mockups and collect information for adjustments.
- Completed final touches for projects such as images sizes and font selection.
- Created designs and collaborated with technical team to complete projects.
- Employed design fundamentals when selecting typography, composition, layout and color in design work.
- Created and updated trend boards, investigated changing conditions and recommended strategic adoptions to capitalize on projected changes.
Hostess
Wings Etc. Grill & Pub
12.2021 - 05.2022
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Informed servers of newly seated parties for speedy service.
- Used cash registers and credit card machines to cash out customers.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Recorded available tables after seating each party using specialized seating software.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Cashier
McDonald’s
09.2020 - 11.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
High school diploma - undefined
Certification in Graphic Design - undefined
Skills
- Graphic Design
- Adobe Illustrator
- Adobe Photoshop
- Cleaning
- Working with customers
- Providing customer service
- Positive attitude
- Leadership
- Team player
- Illustration
- Certifications and Licenses
- Sweeping and Mopping
- Customer Transactions
- Customer Service and Assistance
- Customer Complaint Resolution
- Basic Math Functions
- Price Identification
- Purchase Needs Determination
- Feedback Acceptance
- Collecting Information
- Professional Telephone Etiquette
- Monetary Transactions
- Food and Beverage Experience
- Guest Experiences
Timeline
Cashier/Customer Service - Nearly Perfect Shoes
10.2022 - 12.2022
Graphic Designer - Smart Marketing
06.2022 - 09.2022
Hostess - Wings Etc. Grill & Pub
12.2021 - 05.2022
Cashier - McDonald’s
09.2020 - 11.2021
Poplar Bluff High School - High school diploma,
Poplar Bluff Technical Career Center - Certification in Graphic Design,
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