Summary
Overview
Work History
Education
Skills
Timeline
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Laila Arielle Gordon

Summary

Dynamic and results-oriented professional with experience at Madison Square Boys & Girls Club, showcasing strong leadership and teamwork skills. Excelled in enhancing efficiency through technology and fostering positive customer relationships at Fancy Feet Dance Studio. Proven track record in activity coordination and customer service, with a commitment to improving community engagement and service standards.

Professional individual prepared for role as Summer Youth Employee. Proven experience in completing tasks efficiently and supporting team goals. Known for collaboration and flexibility, with strong problem-solving and communication skills.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

3
3
years of professional experience

Work History

Summer Youth Employee

Madison Square Boys & Girls Club
07.2024 - 08.2024
  • Delivered materials and supplies to various locations as needed.
  • Helped create welcoming environment for visitors and guests.
  • Assisted with organizing activities and events for peers.
  • Developed a strong work ethic through punctual attendance, consistent effort, and adherence to deadlines.
  • Enhanced teamwork skills by collaborating with peers on various projects.
  • Improved communication skills through daily interactions with colleagues and supervisors.
  • Utilized technology effectively for data entry tasks, streamlining processes for increased efficiency within the workplace.
  • Fostered leadership qualities by taking charge of small groups or projects when assigned.
  • Enhanced public speaking skills through regular presentations at meetings or events related to summer youth programs.

Dance Instructor Assistant

Fancy Feet Dance Studio
09.2021 - 06.2023
  • Improved resolution time with effective problem-solving for customer complaints.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Promptly responded to inquiries and requests from prospective customers.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Trained new personnel regarding company operations, policies and services.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Education

High School Diploma -

Fiorello H. LaGuardia High School of Music & Art
100 Amsterdam Ave, New York, NY 10023

Skills

  • Community service
  • Activity coordination
  • Athletic coaching
  • Hospitality service expertise
  • Customer service
  • Cleanliness standards
  • Team collaboration
  • Performance improvement
  • Calm demeanor
  • Positive guest interactions
  • Multitasking
  • Multitasking Abilities

Timeline

Summer Youth Employee

Madison Square Boys & Girls Club
07.2024 - 08.2024

Dance Instructor Assistant

Fancy Feet Dance Studio
09.2021 - 06.2023

High School Diploma -

Fiorello H. LaGuardia High School of Music & Art
Laila Arielle Gordon