Lailah Cain
New Orleans,LA
Summary
Highly motivated and committed beginner Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to start a medical background.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Cashier & Server
Nola Boba & Banh Mi
09.2023 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Digital Marketing Director
Welcome Home Realty
01.2020 - Current
- Created engaging content for Pinterest, Facebook, and Instagram.
- Designed and presented social media campaign ideas.
- Tracked social media trends and adapted to attract target follower demographic.
- Assisted in creating visually compelling graphics for social media platforms, increasing engagement among followers.
Customer Service Cashier & Server
Smoothie King
08.2022 - 03.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
High School Diploma -
Destrehan High School
Destrehan, LA05.2024
Medical Assisting
River Parishes Community College
Boutte, LA05.2024
Skills
- Customer Service
- Cash Handling
- Honest and Dependable
- Reliable and Responsible
- Team Collaboration
- Cooperative Attitude
- Microsoft Office
- Medical Terminology
- CPR
- Vital signs monitoring
Certification
- Basic Life Support & CPR Training - 6/12/2023 - 6/2025
- Certified Clinical Medical Assistant, National Healthcareer Association - 03/27/2024 - 03/27/2025
- ServSafe Food Protection Manager, ServSafe National Restaurant Association - 3/25/2022 - 3/25/2027
- Microsoft Office Training
- Microsoft Excel Training
- Microsoft Word Training
References
- DeAndrea Simmons, Welcome Home Realty, (504)982-9817
- Bich "Brittney" Nguyen, Nola Boba & Banh Mi, (985)634-0753
- Hannah Bourgeois, Smoothie King, (504)913-4779
Timeline
Customer Service Cashier & Server
Nola Boba & Banh Mi
09.2023 - Current
Customer Service Cashier & Server
Smoothie King
08.2022 - 03.2023
Digital Marketing Director
Welcome Home Realty
01.2020 - Current
High School Diploma -
Destrehan High School
Medical Assisting
River Parishes Community College
- Basic Life Support & CPR Training - 6/12/2023 - 6/2025
- Certified Clinical Medical Assistant, National Healthcareer Association - 03/27/2024 - 03/27/2025
- ServSafe Food Protection Manager, ServSafe National Restaurant Association - 3/25/2022 - 3/25/2027
- Microsoft Office Training
- Microsoft Excel Training
- Microsoft Word Training
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