Lailey Mozisek
New Braunfels,TX
Summary
Outgoing student with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. Experienced Office Management and Administration optimizing productivity, efficiency and service quality across various environments. Highly dependable and reliable support in all fields.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Intern Supervisor
Schlitterbahn Waterpark
New Braunfels , TX
01.2022 - Current
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Hired, managed, developed and trained staff, established and monitored goals.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Consumer Items Vendor
Popbelly's Popcorn
Gruene , TX
04.2020 - 12.2021
- Delivered excellent customer service t
- Managed team of employees, overseeing training and professional growth of employees.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - Sports Medicine
Texas State University
San Marcos, TX05.2025
Certification - Phlebotomy
Williams Career School of Excellence
San Marcos, TX06.2022
High School Diploma -
Canyon High School
New Braunfels, TX05.2021
Skills
- Friendly and Relatable
- Customer Experience
- Team Management
- Managing Multiple Tasks
Certification
- Certified in Office Word Expert 2016
- Certified in Office Excel 2016
Timeline
Intern Supervisor
Schlitterbahn Waterpark
01.2022 - Current
Consumer Items Vendor
Popbelly's Popcorn
04.2020 - 12.2021
Bachelor of Science - Sports Medicine
Texas State University
Certification - Phlebotomy
Williams Career School of Excellence
High School Diploma -
Canyon High School
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