Lain Rivera
Rialto,CA
Summary
Dedicated and empathetic Medical Assistant offering 6+ years of experience in direct patient care and medical office management. Committed to obtaining the highest level of patient satisfaction by complying with practice standards and requirements. With exceptional organization and communication skills, I deliver high quality care that contributes to the success of the healthcare facility. Seeking to utilize my skills and passion for patient care and expand my knowledge in a dynamic medical setting.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Kaiser Permanente
Riverside, California
06.2024 - Current
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Performed pre-operative and post-operative examinations to check patients' vitals and health status.
- Assisted with minor office procedures such as suture removal, incision checks, biopsies.
- Provided surgical support to help surgeon execute safe operations and procedures resulting in positive patient outcomes.
- Organized instrument trays for specific types of surgeries.
- Organized supply room and ordered supplies and equipment.
- Provided assistance to medical staff in performing minor surgical procedures.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
Certified Medical Assistant
Optum
San Bernardino, CA
02.2022 - 05.2024
- Managed and organized medical supplies and equipment to ensure availability and efficiency
- Implemented proper storage and labeling techniques to promote easy access and prevent any sort of cross contamination
- Educated patients and their families about their conditions and self care techniques
- Administer injections and medications according to physician
- Assist physician with patient examinations and procedures
- Take/Record vital signs such as blood pressure, pulse, temperature, and pulse oximeter
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Organized charts, documents and supplies to maintain team productivity.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Prepared treatment rooms for patient examinations.
Medical Assistant
Pinnacle Medical Group
Rialto, CA
03.2021 - 02.2022
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Positioned patients properly during examination or treatment for comfort and safety.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Documented notes during patient visits.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
Patient Care Coordinator
BioSerenity
Pasadena, CA
01.2019 - 02.2021
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Answered customer inquiries regarding appointment setting procedures.
- Greeted incoming customers and provided customer service support.
- Maintained accurate records of patient appointments in computer system.
- Verified insurance information prior to appointment booking.
Medical Assistant
Neurology Group
West Covina, CA
03.2017 - 09.2018
- Informed patients of financial responsibilities prior to rendering services.
- Communicated with patients with compassion while keeping medical information private.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Verified insurance coverage for appointments and collected co-payments as required.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Scheduled and confirmed patient appointments and consultations.
- Completed relevant insurance and other claim forms.
Education
Medical Assistant Certification
East San Gabriel Valley Regional Occupational Program
West Covina, CA03-2017
High School Diploma -
Sierra High School
Glendora, CA05-2016
Skills
- Clinical Applications
- Medical Terminology
- HIPAA Compliance
- Patient Documentation
- Splinting
- Inventory and Supply Management
- Patient Assessments
- Patient Scheduling
- Vital Sign Monitoring
- Specimens Collection and Processing
- Procedure Assistance
- Indirect Patient Care
- Data Entry
- Immunization Administration
- Epic Management
- Respiratory Equipment Training
- Customer Service
- Medical Terminology in Spanish
- EKG Set up and Monitoring
- OB/GYN Procedures
- Pulmonary Function Tests (PFTs)
- Communicating With Patient Families
- Ear Lavage
- Critical Thinking
- Wound Care
- Equipment Sterilization
Certification
- Basic Life Support (BLS)
- National Certified Medical Assistant
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Medical Assistant
Kaiser Permanente
06.2024 - Current
Certified Medical Assistant
Optum
02.2022 - 05.2024
Medical Assistant
Pinnacle Medical Group
03.2021 - 02.2022
Patient Care Coordinator
BioSerenity
01.2019 - 02.2021
Medical Assistant
Neurology Group
03.2017 - 09.2018
Medical Assistant Certification
East San Gabriel Valley Regional Occupational Program
High School Diploma -
Sierra High School