Lainey Bowen
Ruston,LA
Summary
Hardworking employee and volunteer with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Volunteer
Nation Honor Society
Ruston, LA
10.2023 - Current
- Greeted guests and offered assistance in finding specific departments or personnel.
- Offered support and assistance to community members.
- Established and maintained relationships with fellow volunteers and organizational stakeholders.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
Rover
Beauvines Steakhouse
Ruston, LA
06.2023 - Current
- Checked-in with clients regularly to ensure that their expectations were being met.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Operated POS terminals to input orders, split bills and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Restaurant Hostess
Beauvines Steakhouse
Ruston, LA
02.2023 - Current
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Accepted payments from guests for dine-in and take-out foods.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Inspected dining and serving areas for cleanliness and proper setup.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Greeted guests and sat customers at tables or in waiting areas.
Day With Doctors
APHEC
Ruston, LA
11.2022 - 11.2022
- Interacted regularly with peers, faculty members, and healthcare professionals.
- Attended lectures and seminars to gain knowledge of medical science.
Education
Certification - Certified Nursing Assistant
Ruston High School
Ruston, LA04-2024
Skills
- Volunteer Recruitment
- Fundraising
- Clerical Support
- Data Entry
- Computer Skills
- Telephone Etiquette
- Community Engagement
- Positive Attitude
- Community Service
- Organized and Efficient
Timeline
Volunteer
Nation Honor Society
10.2023 - Current
Rover
Beauvines Steakhouse
06.2023 - Current
Restaurant Hostess
Beauvines Steakhouse
02.2023 - Current
Day With Doctors
APHEC
11.2022 - 11.2022
Certification - Certified Nursing Assistant
Ruston High School
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