Lainey VanHoose
The Links at Bowen Lake Golf Course & Restaurant
Greenville,MI
6
years of professional experience
Motivated and compassionate with experience in customer service, teamwork, and organizational support, seeking a Part-Time Rehab Technician position. Passionate about helping others and planning to attend Grand Rapids Community College's Occupational Therapy Assistant program pursuing a long-term career in healthcare. Through my experience in hospitality and nonprofit leadership support, developed strong communication, interpersonal, empathetic, and multitasking skills while working effectively in fast-paced environments. Eager to contribute to a rehabilitation team, learn from experienced healthcare professionals, and provide exceptional support to patients on their path to recovery.
Work History
Food & Beverage Associate
2 Years 4 Months- Delivered exceptional customer service in fast-paced dining environment.
- Developed positive rapport with guests, enhancing overall dining experience.
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.
Assistant to The Executive Director
4 Years 7 Months- Coordinated scheduling and logistics for executive meetings and community outreach events.
- Streamlined administrative processes, resulting in improved efficiency of office operations.
- Developed communication materials to promote Habitat's mission and upcoming initiatives.
- Provided exceptional client service through prompt responses to inquiries and effective resolution of issues or concerns.
- Collaborated with volunteers to enhance engagement and participation in projects and events.
Ice Cream Server
5 Months- Prepared and served ice cream products, adhering to health and safety regulations consistently.
- Provided exceptional customer service, enhancing guest experience through friendly interactions and product knowledge.
- Operated cash register, ensuring accurate transactions and handling various payment methods efficiently.
Education
High School Diploma
- Honor Roll - All four years
- Completed AP courses
- National Honors Society Member
- Rotary Interact President
- Student Council Representative
- Greenville Youth Advisory Council Member
No Degree - Occupational Therapy Assistant Program
- Transferred from Grand Valley State University (2025-2026) to participate in the OTA program
Skills
Adaptability and resilience
Sanitation standards
Communication
Customer service
Issue resolution
Relationship building
Record keeping
Empathy and patience
Timeline
Food & Beverage Associate
The Links at Bowen Lake Golf Course & Restaurant
04.2024 - CurrentRead More
Ice Cream Server
Sweet Caroline's Ice Cream & Candy
05.2022 - 10.2022Read More
Assistant to The Executive Director
Montcalm County Habitat for Humanity
01.2021 - 08.2025Read More
Greenville Senior High School
High School Diploma
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Grand Rapids Community College
No Degree from Occupational Therapy Assistant Program
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