Lainey Whitely
Livermore,KY
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
8
8
years of professional experience
Work History
Document Scanning Associate
Agility Consultants, LLC
06.2024 - 09.2024
- Conducted on-site document scanning and digitization at numerous federal offices.
- Utilized Adobe Reader to extract individual documents from PDF files for systematic digital storage.
- Facilitated remote work in a collaborative team environment.
Administrative Assistant
Rosehill-Elmwood Cemetery
08.2022 - 04.2024
- Managed call flow efficiently, providing prompt support.
- Streamlined recordkeeping processes to improve accessibility.
- Ensured accurate entry of customer payment data.
- Facilitate the arrangement of meetings for family care counselors.
- Secured data from funeral homes to ensure completion of required burial service forms.
- Processed service requests to align with customer specifications.
Office Support Assistant II
Kentucky Cabinet for Health and Family Services
10.2019 - 01.2022
- Organizes and records data efficiently in agency software.
Office Manager
Benchmark Family Services
08.2017 - 03.2019
- Screened walk-in visitors while addressing needs and ensuring proper guidance.
- Screened and directed phone calls efficiently for optimal communication.
- Monitors and maintains office supply inventory.
- Executed assigned word processing tasks.
- Optimized filing processes for improved efficiency in daily tasks.
- Contributed to the execution of various agency initiatives.
- Performed various administrative tasks.
Secretary / File Clerk
Benchmark Family Services
11.2016 - 08.2017
- Facilitate effective workplace functions by managing file systems.
- Managed diverse office duties efficiently.
- Advanced to Office Manager for alternative branch location in August 2017.
Education
College Prep Diploma -
Ohio County High School
Southern New Hampshire University
Skills
- Time management and Organization
- Attention to detail
- Cash handling
- Issue resolution
- MS office
- Data entry
- Inventory management
- Cross-functional teamwork
- Management support
- Record and file management
- Preparing reports
- Calendar management
Timeline
Document Scanning Associate
Agility Consultants, LLC
06.2024 - 09.2024
Administrative Assistant
Rosehill-Elmwood Cemetery
08.2022 - 04.2024
Office Support Assistant II
Kentucky Cabinet for Health and Family Services
10.2019 - 01.2022
Office Manager
Benchmark Family Services
08.2017 - 03.2019
Secretary / File Clerk
Benchmark Family Services
11.2016 - 08.2017
College Prep Diploma -
Ohio County High School
Southern New Hampshire University
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