Laini Ferreira Goncalves

Car Detailer

Bournival

12.2021 - Current

Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Completed timely and thorough car details for increased customer satisfaction and repeat business.
Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
Provided exceptional customer service and addressed customer inquiries.
Collected and disposed of trash in vehicle console spaces and under seats.
Maintained car detailing equipment and supplies in optimal condition for daily demands.
Maintained clean, tidy and safe work environment.
Achieved superior results through meticulous attention to detail in all aspects of car detailing.
Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
Adhered to safety protocols while using chemicals and equipment to protect both employees and customers'' property.
Developed strong relationships with clients, fostering trust in the quality of work provided by our auto detailing services.
Continually expanded knowledge of industry best practices through ongoing professional development opportunities.
Reported daily work progress and encountered problems to management.