Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

Laini Venson

Huntsville

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Shift LeaderAssistant ManagerShift Lead ManagerRestaurant Shift Manager

Work Type

Part Time

Location Preference

On-SiteRemote
Location: Huntsville, USHuntsville, AL
Open to relocation: No

Salary Range

$14/hr - $120/hr

Summary

Dynamic Assistant Manager with expertise in inventory management and customer service. Known for strong verbal and written communication, effectively resolving customer complaints to foster loyalty and satisfaction. Eager to leverage leadership skills to drive operational excellence.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Shift Leader

Salsarita's Fresh Cantina
Huntsville
08.2024 - 02.2026
  • Supervised daily operations to ensure efficient service delivery and customer satisfaction.
  • Trained and mentored new team members on food preparation and safety protocols.
  • Resolved customer complaints promptly, enhancing overall dining experience and loyalty.

Assistant Manager

Tellinis
Huntsville, AL
09.2021 - 11.2023
  • Supervised daily operations to ensure adherence to service standards.
  • Trained and mentored new staff on customer service protocols.
  • Implemented inventory management practices to reduce waste and improve accuracy.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Shift Lead Manager

McAllister's Deli
Huntsville, AL
04.2021 - 08.2021
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
  • Oversaw daily operations, ensuring compliance with company policies, safety regulations, and industry best practices.

Restaurant Shift Manager

Hardees Resturamt
Huntsville, AL
02.2016 - 07.2019
  • Trained and mentored new team members on procedures and customer service protocols.
  • Supervised daily operations, ensuring efficient workflow and high service standards.
  • Monitored food safety practices, ensuring compliance with health regulations and standards.
  • Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
  • Assigned tasks to employees and oversaw opening and closing of restaurant.
  • Excelled in every store position and regularly backed up front-line staff.
  • Demonstrated strong leadership by setting a positive example for team members, consistently adhering to company policies and maintaining an unwavering commitment to excellent customer service.
  • Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.

Education

Bachelor of Science - Business

Davenport University
Saginaw, MI

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Strong verbal and written communication
  • POS system operation
  • Inventory counts
  • Professional appearance
  • Assigning work

Certification

SafeServe Certification

Timeline

Shift Leader

Salsarita's Fresh Cantina
08.2024 - 02.2026

Assistant Manager

Tellinis
09.2021 - 11.2023

Shift Lead Manager

McAllister's Deli
04.2021 - 08.2021

Restaurant Shift Manager

Hardees Resturamt
02.2016 - 07.2019

Bachelor of Science - Business

Davenport University

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Laini Venson