Lainie Savage
Cedar City,UT
Summary
Dynamic and results-oriented professional with experience at Dixie National Forest, and shift lead experience at Mo' Bettahs brings team development. Excelled in multitasking and maintaining bank orders, significantly enhancing client trust and satisfaction. Skilled in assertive negotiation and team development, ready to bring goal-oriented efficiency and a positive attitude to new challenges.
Overview
3
3
years of professional experience
Work History
Collections Officer
Dixie National Forest
05.2024 - Current
- Maintained strong customer relationships through respectful communication and effective problem-solving techniques.
- Established positive rapport with clients, fostering trust and open lines of communication throughout the collections process.
- Maintained accurate records of all collections activities, ensuring proper documentation for auditing purposes.
- Verified and reviewed customer account information.
- Received inbound calls and answered questions from customers satisfactorily.
Restaurant Team Member
Mo Bettah's
03.2022 - 09.2024
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Cleaned and sanitized work areas and equipment to ensure food safety standards
Education
High School Diploma -
Cedar Highschool
Cedar City, UT05-2023
No Degree - General Studies
Southern Utah University
Cedar City, UT05-2028
Skills
- Banking knowledge
- Goal-Oriented
- Strong negotiation skills
- Assertiveness
- Staff Training and Development
- Customer Service
- Computer Skills
- Decision-Making
- Positive Attitude
- Attention to Detail
- Multitasking
- Team Development
Timeline
Collections Officer
Dixie National Forest
05.2024 - Current
Restaurant Team Member
Mo Bettah's
03.2022 - 09.2024
High School Diploma -
Cedar Highschool
No Degree - General Studies
Southern Utah University
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