Summary
Overview
Work History
Education
Skills
Timeline
background-images

Laiona Eide

Saint Paul,MN

Summary

Utilizes customer service skills to enhance overall guest experience. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines


Overview

7
7
years of professional experience

Work History

Barista/ Greeter/Crew Member Cook

C.R.E.A.M Cafe
03.2024 - 07.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.


Host/Assistant Waiter

Klassics Kitchen & Cocktails
02.2024 - 07.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.



Barista/Greeter

CARIBOU
04.2023 - 10.2023
  • Welcomed customers to the cafe with a friendly smile
  • Operated espresso machines and grinders to prepare coffee drinks, teas, and other drinks according to recipes
  • Ensured all areas of the cafe were clean and presentable at all times
  • Responsible for proper cash handling and end of day cash reconciliation

Personal Care Assistant

CARING PROFESSIONALS HOME CARE INC.
03.2019 - 01.2020
  • Ensuring clients receive their medication on time
  • Supporting clients who can't move on their own
  • Helping clients dress, bathe, eat etc
  • Understands basic first aid and CPR, and is capable of administering them if need be
  • Provide in home companionship monitoring and care to geriatric clients ranging from condition assessments to performing household chores

Personal Care Assistant

ADVANCED HOME CARE INC.
02.2017 - 03.2019
  • Ensured to answer all emergency calls and responded appropriately
  • Performed dining room and housekeeping duties
  • Maintained a positive and professional environment
  • Ensured that customers and families receive the highest quality of service

Host

OLIVE GARDEN
06.2018 - 09.2018
  • Provided professional, friendly and engaging service
  • Set dining tables accordingly to type of event and service standards
  • Provided friendly and attentive service
  • Delivered quality service by providing a warm and welcoming environment
  • Consistently monitored dining rooms for seating, availability, service safety and well being of guests


Education

High School Diploma -

High School For Recording Arts
Saint Paul, MN
07.2021

Skills

  • Excellent work ethic
  • Trustworthy
  • Flexible
  • Great communication skills
  • Remarkable experience in assisting and providing direction to residents with personal care
  • Ability to follow oral and written instructions
  • Outstanding customer service skills
  • Organizational skills
  • Time management
  • Problem-solving
  • Active listener
  • Team leadership
  • Decision-making

Timeline

Barista/ Greeter/Crew Member Cook

C.R.E.A.M Cafe
03.2024 - 07.2024

Host/Assistant Waiter

Klassics Kitchen & Cocktails
02.2024 - 07.2024

Barista/Greeter

CARIBOU
04.2023 - 10.2023

Personal Care Assistant

CARING PROFESSIONALS HOME CARE INC.
03.2019 - 01.2020

Host

OLIVE GARDEN
06.2018 - 09.2018

Personal Care Assistant

ADVANCED HOME CARE INC.
02.2017 - 03.2019

High School Diploma -

High School For Recording Arts

Similar Profiles

  • Laiona Eide

    Laiona EideLaiona Eide

    Barista/ Greeter/Crew Member Cook at C.R.E.A.M CafeBarista/ Greeter/Crew Member Cook at C.R.E.A.M Cafe

  • REBECCA KIRSS

    REBECCA KIRSSREBECCA KIRSS

    Restaurant Manager at C.R.E.A.M.Restaurant Manager at C.R.E.A.M.

  • Gaylou Pabayo

    Gaylou PabayoGaylou Pabayo

    Barista/Coffee Shop Supervisor at Ewan Cafe,Social Cafe,Baristo Cafe,3 Bean RoasteryBarista/Coffee Shop Supervisor at Ewan Cafe,Social Cafe,Baristo Cafe,3 Bean Roastery

  • Yuepheng Her

    Yuepheng HerYuepheng Her

    Carpenter Helper at Mike The Carpet GuyCarpenter Helper at Mike The Carpet Guy

  • Dawn Alitz

    Dawn AlitzDawn Alitz

    Director of Coaching at Luther SeminaryDirector of Coaching at Luther Seminary

CREATE PROFILE