Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SalesAssociate

Laird Whitelaw

Denver ,Colorado

Summary

I am an intuitive person who thinks first and reacts second. Friends and teammates come to me for advice, because of my loyalty, insight, and understanding, as a natural-born leader. I excel in the classroom with exemplary test scores and 4.95 GPA. I excel in athletics and enjoy playing 3 varsity sports in high school and club including lacrosse, basketball, and tennis, while I also enjoy fishing, golfing, and skiing with friends and family. I have a wide lens view of the world, seeing and understanding the environment, situations, and people. I am excited to continue to grow and learn by taking classes in philosophy, computer science, STEM, and business. The next adventure in my journey is selecting a college and building on the excellent foundation from East High School, as well as family, friends, teammates and many years in athletics.

Overview

2
2
years of professional experience

Work History

Sales Associate

Vineyard Vines
09.2022 - Current


  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.

Education

High School Diploma -

Denver East High School
Denver, CO
05.2024

Skills

  • Leadership
  • Problem Solving
  • Time Management
  • Social Perceptiveness
  • Multitasking Strengths
  • Customer Satisfaction
  • Strong Interpersonal Communication
  • Dispute Mediation
  • Customer Service
  • Excellent People Skills
  • Customer Needs Assessments
  • Adapt to Diverse Groups

Accomplishments

  • 4.95 GPA (weighted)
  • 3.92 (unweighted)
  • 30 ACT
  • Final Four Placement for CHSAA Varsity Basketball State Championship (Sophomore Year)
  • Varsity Tennis Regional Champion and State Qualifier
  • Varsity Lacrosse Starter (All Four Years), State Championship Regional Qualifier
  • Principal High Honors all Semesters each Year (highest honors)
  • Ranked in Top 9% Class of 2024
  • AP Exam English Language and Composition LEVEL 4 College Credit
  • AP Exam American History LEVEL 4 College Credit
  • 3 Sport Varsity Athlete - Tennis, Lacrosse, and Basketball
  • Student Ambassador for Lacrosse Team
  • Teacher's Aid for Honors English Class
  • City Lax Volunteer
  • Top 3 Fund Raiser for Lacrosse Team 3 Years
  • Completed AP courses in World History, Language Arts, US History, and Biology.
  • Extracurricular Activities: Tutor, Mentor, and coach.
  • Club Lacrosse 10 years (travel)
  • Club Basketball 10 years (travel)

Timeline

Sales Associate

Vineyard Vines
09.2022 - Current

High School Diploma -

Denver East High School

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Laird Whitelaw