Lais Gomes Ferreira
Deerfield Beach
Overview
8
8
years of professional experience
1
1
Certification
Work History
Coordinator of Member Engagement
Signify Health
08.2024 - 03.2025
- Conducted outbound sales calls to over 500 potential clients daily, promoting in-home health visit services.
- Educated prospective clients on the value and benefits of services, addressing objections to drive sales and client acquisition.
Flight Attendant
United Airlines
05.2023 - 07.2024
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed
Accounting Assistant
Ativos
01.2021 - 03.2023
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process
Flight Attendant
Emirates Airlines
03.2017 - 12.2020
- Contributed to company success by consistently achieving high performance ratings for customer service and teamwork.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
Education
Bachelor of Science - International Relations
Uninter University
Brazil02-2018
Master of Science - Organizational Psychology
Must University
04.2026
Skills
- Portuguese (Fluent)
- English (Fluent)
Certification
- Certified Personal Trainer (CPT) – NASM (NCCA Accredited)
- CPR & AED Certified – NASM
Timeline
Coordinator of Member Engagement
Signify Health
08.2024 - 03.2025
Flight Attendant
United Airlines
05.2023 - 07.2024
Accounting Assistant
Ativos
01.2021 - 03.2023
Flight Attendant
Emirates Airlines
03.2017 - 12.2020
- Certified Personal Trainer (CPT) – NASM (NCCA Accredited)
- CPR & AED Certified – NASM
Bachelor of Science - International Relations
Uninter University
Master of Science - Organizational Psychology
Must University