Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

Laisa Colon

Paterson,NJ

Summary

Energetic and reputable individual with over 8 years experience in healthcare, possessing strong work ethic, professional demeanor and exceptional customer service seeking a greater opportunity.

Overview

20
20
years of professional experience

Work History

Patient Financial Counselor

Chilton Medical Center - AHS
Pompton Plains, NJ
11.2017 - Current
  • Complete data analysis to assist Coordinator and Manager in operational efficiencies for the department.
  • Identify and solve issues affecting the Patient Financial Services Department.
  • Evaluate patient's ability to pay for services. Review transfers from other facilities.
  • Process application for Charity Care, Medicaid, and complete online Presumptive Eligibility forms.
  • Form for undocumented aliens seeking emergency services.
  • Investigate accident information necessary to secure to secure No Fault or Worker's Compensation liability.
  • Verified insurance upon hospital admission, including HMO managed care.

Account Receivable

Main Wholesale Florist
Clifton, NJ
05.2008 - 10.2017
  • Comprehensive knowledge of accounting principles, accounts receivable, general ledger posting and scheduling payments dates.
  • Answering phones and other clerical duties.
  • Fax weeklies on open balances on specific accounts.
  • Alert when credit is needed on specific account.
  • Manage sales team with past due accounts prior to beginning collections process.
  • Mail statements every first of the month.
  • Purchase inventory and stock items.

Secretary

Eastside High School
Paterson, NJ
09.2005 - 06.2007
  • Provided administrative support to the office manager and other staff members.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Recording student's attendance.
  • Process diplomas and transcripts.
  • Updated contact lists on a regular basis; created new contacts as needed.

Medical Receptionist

Mercedes Lesesne, MD
Paterson, NJ
07.2003 - 08.2005
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.

Education

High School Diploma -

Eastside High School
Paterson, NJ
06.2003

Some College (No Degree) - Health And Science

Passaic County Community College
Paterson, NJ

Skills

  • Customer Service
  • Patient Documentation and Insurance Forms Processing
  • Patient Intake and Interviewing Skills
  • Verbal and Written Communication
  • Medical Office Administration
  • Patient Care Coordination
  • Organizational Skills
  • Outlook, Microsoft Word, Excel, Meditech, Epic
  • Accounts Receivable
  • Payment Posting
  • General Ledger
  • Adjustment Posting
  • Audit Procedures
  • Statement Issuing

Languages

Spanish
Professional

Accomplishments

PE certified (Presumptive Eligibility) Medicaid

References

References available upon request.

Timeline

Patient Financial Counselor

Chilton Medical Center - AHS
11.2017 - Current

Account Receivable

Main Wholesale Florist
05.2008 - 10.2017

Secretary

Eastside High School
09.2005 - 06.2007

Medical Receptionist

Mercedes Lesesne, MD
07.2003 - 08.2005

High School Diploma -

Eastside High School

Some College (No Degree) - Health And Science

Passaic County Community College

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Laisa Colon