Laisa Colon
Paterson,NJ
Summary
Energetic and reputable individual with over 8 years experience in healthcare, possessing strong work ethic, professional demeanor and exceptional customer service seeking a greater opportunity.
Overview
20
20
years of professional experience
Work History
Patient Financial Counselor
Chilton Medical Center - AHS
Pompton Plains, NJ
11.2017 - Current
- Complete data analysis to assist Coordinator and Manager in operational efficiencies for the department.
- Identify and solve issues affecting the Patient Financial Services Department.
- Evaluate patient's ability to pay for services. Review transfers from other facilities.
- Process application for Charity Care, Medicaid, and complete online Presumptive Eligibility forms.
- Form for undocumented aliens seeking emergency services.
- Investigate accident information necessary to secure to secure No Fault or Worker's Compensation liability.
- Verified insurance upon hospital admission, including HMO managed care.
Account Receivable
Main Wholesale Florist
Clifton, NJ
05.2008 - 10.2017
- Comprehensive knowledge of accounting principles, accounts receivable, general ledger posting and scheduling payments dates.
- Answering phones and other clerical duties.
- Fax weeklies on open balances on specific accounts.
- Alert when credit is needed on specific account.
- Manage sales team with past due accounts prior to beginning collections process.
- Mail statements every first of the month.
- Purchase inventory and stock items.
Secretary
Eastside High School
Paterson, NJ
09.2005 - 06.2007
- Provided administrative support to the office manager and other staff members.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Recording student's attendance.
- Process diplomas and transcripts.
- Updated contact lists on a regular basis; created new contacts as needed.
Medical Receptionist
Mercedes Lesesne, MD
Paterson, NJ
07.2003 - 08.2005
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
Education
High School Diploma -
Eastside High School
Paterson, NJ06.2003
Some College (No Degree) - Health And Science
Passaic County Community College
Paterson, NJSkills
- Customer Service
- Patient Documentation and Insurance Forms Processing
- Patient Intake and Interviewing Skills
- Verbal and Written Communication
- Medical Office Administration
- Patient Care Coordination
- Organizational Skills
- Outlook, Microsoft Word, Excel, Meditech, Epic
- Accounts Receivable
- Payment Posting
- General Ledger
- Adjustment Posting
- Audit Procedures
- Statement Issuing
Languages
Spanish
Professional
Accomplishments
PE certified (Presumptive Eligibility) Medicaid
References
References available upon request.
Timeline
Patient Financial Counselor
Chilton Medical Center - AHS
11.2017 - Current
Account Receivable
Main Wholesale Florist
05.2008 - 10.2017
Secretary
Eastside High School
09.2005 - 06.2007
Medical Receptionist
Mercedes Lesesne, MD
07.2003 - 08.2005
High School Diploma -
Eastside High School
Some College (No Degree) - Health And Science
Passaic County Community College
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